Night Team Supervisor

RBH; Liverpool; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Discounted hotel room rates for you &/

family

An additional days leave for your own/

Job summary

RBH Hospitality Management in Liverpool is seeking a dedicated Night Team Supervisor for our central hotel. You will oversee late-hour operations, welcome guests, manage check-ins and check-outs and ensure a seamless night experience.

Join a team focused on hospitality excellence, safety, and smooth handovers to the morning crew. The role requires energy, strong attention to detail, and a passion for great guest service.

Qualifications

• Night audit and night-shift responsibilities are expected.
• Strong guest service skills with a friendly, proactive approach.
• Reliability, calmness under pressure, and problem-solving.

Responsibilities

• Welcome late-arriving guests and assist with check-ins and check-outs.
• Handle night audits and prepare end-of-day reports.
• Respond to guest requests during the night, including room service.
• Maintain lobby and public areas tidy and welcoming for morning shift.
• Monitor safety and security throughout the night.
• Coordinate shift handoffs with the early morning team.
• Ensure smooth operation and guest satisfaction during night hours.

Skills

Night audits

Guest service

Attention to detail

Calm under pressure

Team player

High energy

Job description

JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

Explore the city from our central Liverpool hotel
The contemporary Radisson Blu Hotel, Liverpool combines stylish comfort with an unbeatable location on the waterfront, just 14 kilometers from Liverpool John Lennon Airport.
With the River Mersey Ferry Terminal right next door and two train stations within 1.4 kilometers, the city's top attractions are always within reach. Discover the M&S Bank Arena, shop the latest trends at Liverpool ONE, explore the legendary Beatles Story, or learn about the city’s maritime heritage at its famous museums. Start your day with our hearty breakfast buffet at Collage restaurant and unwind in the evening with a cocktail or beer at our sleek White Bar.

Our Benefits

• Discounted hotel room rates for you and your friends & family
• An additional days leave for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year

And much much more!

AN EVENING IN THE LIFE OF NIGHT TEAM SUPERVISOR AT OUR HOTEL

What you’ll be doing…

• Are you a night owl who loves the quiet buzz of the late hours? Join our team and keep the magic of the hotel running smoothly while the world sleeps!
• Welcome late-arriving guests with a friendly smile and help them settle in, handling check-ins, check-outs, and everything in between.
• Handle night audits and end-of-day reports, keeping things organised and ready for the morning crew.
• Be the go-to for any guest requests during the night, whether it’s room service or an extra pillow, bringing comfort even in the wee hours.
• Keep the lobby and public areas tidy and welcoming, setting up the hotel for a fresh start each morning.
• Monitor safety and security through regular checks, making sure guests enjoy a peaceful night’s stay.
• Coordinate with the early morning team to hand off a seamless shift, so everyone’s ready to take on the day.

What We Need From You

• A natural night owl who’s comfortable working through the late hours.
• Friendly and welcoming, ready to offer service with a smile—even at 3 a.m.
• Good with numbers and detail-oriented, especially when handling nightly audits and reports.
• Reliable and calm under pressure, able to manage guest needs and unexpected situations.
• Team player who can work independently, setting the stage for a smooth start in the morning.
• High energy and adaptability, thriving in the quiet but active world of night shifts.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .