Night Team Member - BP

Moto; Birmingham; On-site; Full time

Job summary

An established industry player in the travel sector is seeking enthusiastic individuals to join their team as Customer Service Assistants. This role offers a unique opportunity to transform the rest stop experience in the UK by delivering a range of travel essentials and delicious baked goods. With a focus on exceptional customer service, you will be trained to handle various tasks, from maintaining stock levels to serving customers efficiently. Enjoy a supportive work environment with fabulous development opportunities, discounts, and a bonus scheme. If you're ready to embark on an exciting journey with a forward-thinking company, apply today!

Benefits

Up to £440 annual bonus scheme

Up to 60% colleague discount

Enhanced benefits including pension and sick pay

Funded qualifications

Weekly Pay

Qualifications

• Enthusiastic individuals willing to learn and provide excellent customer service.
• No prior experience necessary; training will be provided.

Responsibilities

• Maintaining stock levels and replenishing displays.
• Preparing hot food and refreshments for customers.
• Providing exceptional customer service and handling enquiries.

Skills

Customer Service

Teamwork

Communication

Job description

£14.40 per hour, 11pm - 7am: 28-35 hours per week

Address: Frankley Services, M5 between Junction 3 and 4, Illey Ln, Birmingham, B32 4AR

Joining Moto is easy; we’re not seeking colleagues with years of customer service experience in hospitality or retail. We’re just looking for enthusiastic people to be part of our amazing team, delivering BP’s handy range of travel essentials as well as Greggs baked goods in one place and exceptional customer service, as we transform the UK’s rest stop experience.

Don’t worry about the skills; we’ll teach you everything you need to know.

What we offer our Team Members:

• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more… so nothing has to COSTA fortune at work.
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications
• Weekly Pay

What you will be doing as a Team Member:

• Maintaining stock levels by replenishing displays and fridges
• Preparing hot food and refreshments
• Serving customers in a timely manner
• Providing exceptional customer service
• Handling customer enquiries
• Operating tills and processing orders
• Maintaining standards around product quality and store cleanliness

Due to some responsibilities within the role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.

Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.

Where our customer’s journey pauses, yours just begins.

Apply today!

*Please note internally this role is called Customer Service Assistant.

*Annual bonus scheme equivalent to 1 week's salary based on average hours worked (define period)

Want to know what it's like to work for us? Find out from our colleague Sally.