Night Team Member

RBH; Dundee; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading hospitality company as a Night Team Member in Dundee. This role is perfect for night owls who thrive in a quiet yet active environment. You'll ensure smooth hotel operations during late hours, assist guests, and maintain a welcoming atmosphere. Enjoy a range of benefits and be part of a diverse, people-first culture.

Benefits

Discounted hotel room rates

Additional day's leave for birthday

Enhanced maternity, adoption & shared parental leave

Course sponsorship opportunities

30% F&B discount

Refer a Friend scheme

Flexible working arrangements

Wagestream

Life insurance

Employee Assistance Programme

Free meals on duty

Qualifications

• Comfortable working late hours.
• Good with numbers, especially for audits.

Responsibilities

• Welcome guests and assist with check-ins and check-outs.
• Handle night audits and ensure organization for morning.
• Monitor safety and security through regular checks.

Skills

Service-oriented attitude

Detail-oriented

Reliable

Team player

Adaptability

Job description

JOIN US

At RBH, we believe our people are our biggest assets and understand the value of putting them first. Our approach to diversity, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated among the Top 30 Best Places to Work in Hospitality. We are passionate about the industry and always on the lookout for new talent to join us on our journey.

OUR HOTEL

We operate two 4-star hotels within Dundee, with a combined 187 bedrooms & suites. Hotel Indigo is a full-service hotel featuring the award-winning Daisy Tasker Restaurant. Staybridge Suites offers an excellent long-stay concept, with each suite having a fully fitted kitchen, ideal for guests who want to relax and unwind.

Our Benefits

You will have access to a benefits package designed to truly support our people:

• Discounted hotel room rates for you and your friends & family
• An additional day's leave for your birthday
• Enhanced maternity, adoption & shared parental leave
• Course sponsorship opportunities
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn £250 for each referral, up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life insurance
• Employee Assistance Programme
• Social and wellness events and activities throughout the year
• Free meals on duty, saving over £1000 per year

And much more!

An Evening in the Life of a Night Team Member at Our Hotel

What you'll be doing...

• Are you a night owl who enjoys the quiet buzz of late hours? Join our team and help keep the hotel running smoothly while the world sleeps!
• Welcome late-arriving guests with a friendly smile and assist them with check-ins, check-outs, and other needs.
• Handle night audits and end-of-day reports, ensuring everything is organised and ready for the morning team.
• Be the point of contact for guest requests during the night, such as room service or extra pillows, providing comfort during late hours.
• Maintain the lobby and public areas, ensuring they are tidy and welcoming, preparing the hotel for a fresh start each morning.
• Monitor safety and security through regular checks, ensuring guests enjoy a peaceful night’s stay.
• Coordinate with the early morning team to hand over a seamless shift, preparing for the day ahead.

What We Need From You

• A natural night owl comfortable working late hours.
• Friendly and welcoming, with a service-oriented attitude—even at 3 a.m.
• Good with numbers and detail-oriented, especially when handling audits and reports.
• Reliable and calm under pressure, able to manage guest needs and unforeseen situations.
• A team player who can also work independently, ensuring a smooth start to the day.
• High energy and adaptability, thriving in the quiet but active world of night shifts.

Equal Opportunities

RBH Hospitality Management is an equal opportunity employer. We are committed to hiring a diverse workforce and fostering an inclusive, people-first culture. If you require reasonable adjustments at any point during our process, please contact us.