Team Members

Glenshire Group; Stirling; On-site; GBP 10,000 - 40,000; Part time

Job summary

Join a dynamic and family-owned group as a Team Member at Pizza Hut, where you'll play a crucial role in delivering exceptional customer service. This position offers a unique opportunity to be part of a growing business, ensuring cleanliness and safety standards are met while fostering positive relationships with customers and teammates. As a self-leader, you'll take ownership of your tasks and contribute to a culture that values quality work and inclusivity. If you're looking for a rewarding role in the food service industry with a supportive team, this is the perfect opportunity for you!

Qualifications

• GCSEs or equivalent in core subjects grades A-D are required.
• Food retail or service industry experience preferred.

Responsibilities

• Maintain cleanliness and safety for customers and teammates.
• Handle customer complaints and ensure satisfaction.

Skills

Customer Service

Communication Skills

Teamwork

Cash Handling

Safety Standards

Education

GCSEs or equivalent

Job description

Pizza Hut - Team Member at Glenshire Group

Location: Stirling, United Kingdom

Salary: £6.4 - £11.44 /hour

Job Type: Part-time

Date Posted: November 21st, 2024

Position Overview

We are currently recruiting for a Team Member as we add Pizza Hut to our Business portfolio, this will be based in Kirkcaldy.

About Glenshire Group

Glenshire Group is a Scottish family-owned conglomerate based in Fife. The Group was established in 2020 to consolidate various existing business interests spanning multiple sectors including Retail, Hospitality, Property, Cleaning Hygiene, Online and Frozen Drinks (Skwishee) space.

Reports To: Restaurant General Manager (RGM)

Functional Responsibilities:

• Enjoys keeping things clean and safe for customers and teammates
• Adheres to all safety, sanitation and security standards
• Follows all standards for the quality execution of specific stations of responsibility
• Maintains knowledge of menu items and promotions
• Follows all cash handling procedures safely and in accordance with company standards

Leadership Responsibilities:

• A self-leader who takes ownership of tasks and role
• Takes ownership and responsibility of one's own actions
• Aspires to lead and mentor peers
• Continually communicates with manager to analyze and understand business needs

Culture Responsibilities:

• Champions Yum!'s culture and values
• Dedicated to doing quality work
• An inclusive team player
• Fosters positive relationships with teammates and customers
• Anticipates customers' needs by being attentive to body language signs in order to add value to the customers' experience and promote repeat business
• Handles customer complaints according to guidelines to ensure customer issues are resolved

Educational & Experience Requirements:

• GCSEs or equivalent in core subjects grades A-D
• Food retail or service industry experience preferred
• Ability to exceed Customer Satisfaction expectations
• Sound communication and interpersonal skills
• Willingness to learn new skills

Physical Requirements:

• Able to bend at the waist and lift items up to 10 Kgs. to waist level
• Able to move items up to 10 Kgs. for distances of up to 25 feet
• Able to remain standing and active for an 8-12 hour shift
• Able to tolerate exposure to hot temperatures (above 32° C) throughout the shift
• Able to hear, understand, and respond to Team Members' requests in a loud environment
• Skill and coordination at using hands to perform kitchen and cleaning duties such as operating machinery and kitchen equipment
• Able to tolerate exposure to all products without an allergic reaction or sensitivity
• Able to tolerate exposure to chlorine sanitizing solution