Night Team Member

TN United Kingdom; Doncaster; On-site; GBP 20,000 - 24,000; Full time

Job summary

Join a forward-thinking hospitality firm as a Night Team Member and be part of a dynamic team that keeps the hotel running smoothly during the late hours. This role offers the chance to provide exceptional service to late-arriving guests, manage night audits, and ensure the hotel is prepared for the day ahead. With a strong focus on employee wellbeing and a commitment to diversity, this position offers a supportive environment where you can thrive. Enjoy benefits like discounted stays, flexible working arrangements, and social events, all while being part of a team that values your contributions.

Benefits

Discounted hotel room rates

Additional day off for birthday

Enhanced maternity leave

Course sponsorship

Refer a friend scheme

Flexible working arrangements

Wagestream

Life insurance

Employee assistance programme

Free meals on duty

Qualifications

• Comfortable working late hours and providing excellent customer service.
• Detail-oriented with strong numerical skills for audits and reports.

Responsibilities

• Handle check-ins and check-outs while ensuring guests feel welcome.
• Conduct night audits and prepare breakfast for morning service.
• Maintain cleanliness and safety in the hotel during night shifts.

Skills

Customer Service

Detail-Oriented

Teamwork

Reliability

Adaptability

Job description

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Night Team Member - 16 Hours - 2 Days Out of 7

Join Us

At RBH, we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey.

Our Hotel

A modern Doncaster hotel with excellent transport links, free parking, free WiFi, and breakfast included. The Holiday Inn Express Doncaster hotel is three miles from the town centre. The nearby M18 and A1(M) motorways provide easy access to the whole region. There's free on-site parking. You can join excited football fans at Doncaster Rovers' Keepmoat Stadium or have a flutter at the Doncaster Racecourse, both within 10 minutes of the hotel by car. If you prefer retail therapy, the Lakeside Village Outlet Shopping Centre is less than a mile away. You can host your clients in the hotel's two naturally lit, air-conditioned meeting rooms, which have free WiFi and space for up to 40 guests. If you're in for a long day, you can order catered lunches, from sandwiches and chips to a full, hot buffet. The Lakeside business park, home to many important local companies, is five minutes' drive away. The Express Start Breakfast buffet, with scrambled eggs, bacon, beans, sausages, and cold items, is included in your room rate. In the evening, settle down to fish and chips or a burger in the comfortable chairs of the Great Room restaurant, or unwind with a glass of wine in the bar or our small outdoor area.

Our Benefits

You will have access to a benefits package we believe truly works for our people:

• Discounted hotel room rates for you and your friends & family
• An additional day's leave for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty, saving you over £1000 per year

And much more!

An Evening in the Life of a Night Team Member at Our Hotel

What you'll be doing...

• Are you a night owl who loves the quiet buzz of the late hours? Join our team and keep the magic of the hotel running smoothly while the world sleeps!
• Welcome late-arriving guests with a friendly smile and help them settle in, handling check-ins, check-outs, and everything in between.
• Handle night audits and end-of-day reports, keeping things organized and ready for the morning crew.
• Preparation of breakfast ready for service to begin.
• Cleaning and setting up of conference rooms.
• Keep the lobby and public areas tidy and welcoming, setting up the hotel for a fresh start each morning.
• Monitor safety and security through regular checks, making sure guests enjoy a peaceful night’s stay.
• Coordinate with the early morning team to hand off a seamless shift, so everyone’s ready to take on the day.

What We Need from You

• A natural night owl who’s comfortable working through the late hours.
• Friendly and welcoming, ready to offer service with a smile—even at 3 a.m.
• Good with numbers and detail-oriented, especially when handling nightly audits and reports.
• Reliable and calm under pressure, able to manage guest needs and unexpected situations.
• Team player who can work independently, setting the stage for a smooth start in the morning.
• High energy and adaptability, thriving in the quiet but active world of night shifts.

Equal Opportunities

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us.