Night Team Leader

IBIS; London Borough of Hillingdon; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join the ibis London Heathrow Airport team as a Night Team Leader, where you'll supervise hotel operations during night shifts and ensure excellent guest relations. This permanent, full-time role offers competitive pay and numerous perks, including free hotel stays and discounts at Accor restaurants.

Benefits

Free night stays in UK hotels

50% discount in Accor Restaurants

Discounted hotel rates worldwide

Access to Accor Academy for personal development

Responsibilities

• Provide guidance and support to the team during the night.
• Undertake night audits and ensure guest safety.
• Maintain communication between night and day teams.

Job description

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• Apply: Please send your application to [e-mail]
  
  

Company Description

• Contract Type: Permanent / Full Time
• Salary: £15.04 per hour
• Start date: May 2025
• Apply: Please send your application to [e-mail]
  
  

Our mission at ibis London Heathrow Airport is to create memorable moments for our guests, by connecting hearts from arrival to farewell.

A job, a career or a calling - whatever brings you here, we have something for you!

As part of our team you can have:

• Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies)
• Discounted hotel rates all over the world in Accor Hotels
• Continuously learn and develop yourself with our Accor Academy
• Support your wellbeing in your professional and personal lives
• Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
• Participate actively in initiatives to build a more inclusive and sustainable world
• And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality
  
  

Job Description

As our next Night Team Leader, you…

Provide guidance and support to the team, supervising hotel operations during the night.

Undertake night audits and corridor checks to make sure everyone in the hotel is safe and looked after.

Are an autonomous and passionate individual, confident in all aspects of guest relations, receiving and recognising all guests including those who require special attention.

Maintain strong working relationships and communicate with all departments, ensuring a continuous link between night and day.

Ensure completion of daily banking tasks and promptly identify and correct any discrepancies

A little more information:

You will have the opportunity to be part of a high energy, fun team that delivers excellent customer service each day to all our guests.

Our hotel offers 356 rooms, within very close proximity to London Heathrow Airport. The hotel features a restaurant operating for breakfast, lunch and dinner as well as a large outdoor car park.

To ensure you can best welcome and care for our guests you will need to be fluent in English.

Understanding things from our guest’s perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand.

If you feel you are the right candidate for the role as our Night Team Leader, please click ‘apply’ now! We’d love to hear from you!

Qualifications

N/A

Additional Information

One more thing…

By working at the ibis London Heathrow Airport you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Broadcast Media Production and Distribution

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