Night Support Worker

TN United Kingdom; London; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established industry player is looking for dedicated Night Support Workers to join their dynamic team in London. This role involves assisting young people with specific needs, ensuring their safety, and fostering independence within the community. You'll work in a supportive environment that values personal growth and development, with opportunities to make a real difference in the lives of young people. If you are passionate about helping others and thrive in a collaborative setting, this is the perfect opportunity for you to shine and contribute to meaningful change.

Benefits

Annual Leave

Pension Schemes

Staff Discounts

Healthcare

Career Progression

Qualifications

• NVQ Level or equivalent plus relevant sector experience with young people.
• Strong communication and organizational skills are essential.

Responsibilities

• Assist young people in managing their tenancies and living independently.
• Build supportive relationships and maintain safety during night shifts.
• Collaborate with support teams and manage risks effectively.

Skills

Social Interaction

Teamwork

Organizational Skills

Communication

Adaptability

Conflict Management

Education

NVQ Level or equivalent

Job description

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Night Support Worker - Horn Lane Young People's Service, Ealing

Salary: £[amount], per annum
Hours: [hours] per week

Benefits include annual leave, pension schemes, staff discounts, healthcare, and career progression.

Join us and make a difference: We support your growth through a wide range of benefits, award-winning learning & development, and an inclusive culture. Our team helps transform lives every day.

Role Overview

Night Support Workers assist young people with specific needs to manage their tenancies and live independently in the community. Responsibilities include ensuring support continuity at night, maintaining safety, and collaborating with support teams/services.

About Horn Lane Service

For young people aged [age range], we are a dynamic, caring, Ofsted-registered team operating on a [number]-week rolling rota, involving night shifts of [hours], with no sleep-ins. Located in Acton, West London, near Acton Main Line and Acton Central stations. Our team includes day support workers, a team leader, and a contract manager.

This role requires a valid Right to Work in the UK; we are not a sponsoring organization.

Key Responsibilities

• Build supportive relationships with young people and foster a positive environment.
• Handle caseloads and administrative tasks proactively.
• Conduct engaging key work sessions to meet Support Plan goals.
• Assess and manage risks with a positive approach.
• Support daily living activities, including budgeting, cooking, and establishing routines.
• Maintain a healthy environment and support personal hygiene.
• Record and report incidents accurately.
• Manage customer files and relevant paperwork.
• Collaborate with partner organizations to improve outcomes.
• Follow lone working protocols and health & safety policies.
• Involve customers in service development.
• Ensure adherence to health and safety policies and local protocols.
• Handover key information between shifts.
• Follow all organizational policies and procedures.
• Participate in learning and development activities.
• Perform other duties as assigned by the Team Leader/Manager.

This list is not exhaustive and may change according to organizational needs.

Candidate Profile

• Enjoy social interaction and community activities.
• Friendly, open, and warm demeanor.
• Team-oriented and resilient.
• Organized, practical, and logical.
• Capable of balancing care and support based on individual needs.
• Adaptable to change and diverse environments.
• Confident with high self-esteem.
• Respectful, articulate, and sensitive communicator.
• Motivated for personal and professional growth.
• Capable of managing challenging behaviors positively.
• Adhere to professional boundaries.

Qualifications and Experience

NVQ Level or equivalent plus relevant sector experience, especially with young people.

About Look Ahead

A leading not-for-profit provider working across mental health, homelessness, young people, and learning disabilities in London and the South East, supporting over [number] clients annually. Committed to safeguarding, diversity, and inclusion, and a member of the Employers Domestic Abuse Covenant.