Night Support Worker

Via; Essex; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

London Fringe Allowance

Job summary

Via is a health and wellbeing charity offering support to people across the UK. We are seeking a Night Support Worker to join our team in Essex, delivering compassionate, evidence-based care during night shifts and supporting residents on their journey to recovery.

You will work in a multidisciplinary team, provide harm reduction guidance, and help residents remain safe and engaged during the night. The role requires empathy, good communication, and the ability to stay calm under pressure.

Qualifications

• Good communication and listening skills.
• Compassionate approach to supporting people in recovery.
• Ability to stay calm and professional during night shifts.

Responsibilities

• Be part of a dynamic multidisciplinary team delivering detoxification and rehabilitation services.
• Provide support to residents and work with colleagues and stakeholders.
• Deliver evidence-based, low-threshold interventions and harm reduction advice.
• Monitor residents and ensure the night service remains safe and secure.

Skills

Communication skills

Compassion

Calm under pressure

Teamwork

Job description

At Via, our mission is to provide the best health and wellbeing support to as many people as possible, helping them to change their lives for the better.

Last year, we supported over 11,000 people across the UK affected by alcohol and drug use. Everything we do is driven by our values:

• Care. Care for people is at the heart of everything we do.
• Be human. We are accessible, genuine and humble. Always learning.
• Do the right thing. We’re open, honest and inclusive. We get things done.

We want to recruit the very best talent. We believe in nurturing a positive workplace culture where our colleagues feel valued, recognised, empowered, and supported.

What we’re looking for

This is an exciting opportunity to join a fast-paced and growing organisation.

Night Support Worker

We’re looking for a Night Support Worker. We are looking for someone who is flexible, works well as part of a team and committed to working within set policies, procedures and protocols. We provide compassionate and professional support for individuals on their journey to recovery from drug and alcohol dependency.

You will:

Be part of a dynamic multidisciplinary team that is delivering an excellent detoxification and rehabilitation service.

Provide support to a group of people who use our service and work collaboratively with colleagues and other key stakeholders.

Deliver evidence based, low threshold interventions and harm reduction advice.

Through a variety of interventions, you will encourage individuals to maintain a supporting therapeutic environment, ensuring the service is safe and secure during the night shift and monitoring the residents throughout the night.

This is not just a job – you’ll help people rebuild their lives, reconnect with their family and friends, return to work or education, and much more.

We’re looking for individuals with compassion, good communication skills and the ability to stay calm under pressure.

If you’re someone who is a good listener, stays curious, and wants to make a difference, we’d love to hear from you.

Deadline: 22 November 2026 at midnight

Salary: £27,481 per annum, including London Fringe Allowance where applicable

Vacancy type: Permanent

Working hours: 3 x 12.5 hours shifts per week 19:30pm – 20:30pm Monday to Sunday including bank holidays and occasional attendance to meetings and training during the day

Our Service Manager, is happy to talk through this role, what a typical day might look like, development opportunities, and Via’s national network. you can reach Darren O’Meara on 01279634200 or [e-mail]

Proud member of the Disability Confident employer scheme

Company: Via

Salary: from £27,481 a year

Hours: Full-time

Location: Essex

Working pattern: On-site

Job type: Permanent

Posting date: 6 Nov 2026

Closing date: 22 Nov 2026

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.