Night Support Assistant

RIVERSIDE GROUP PENSION TRUSTEES LIMITED; Guildford; On-site; GBP 25,000; Full time

Job summary

Join a forward-thinking housing association as a Night Support Assistant, where your role will be pivotal in enhancing the lives of vulnerable individuals. You will work collaboratively with a dedicated team to provide exceptional support during the night, helping customers overcome barriers and achieve their aspirations. With a commitment to diversity and inclusion, this organization values every individual and offers a range of benefits, including competitive pay and opportunities for personal development. If you are passionate about making a difference and have the skills to support those in need, this is the perfect opportunity for you.

Benefits

Competitive pay & generous pension

28 days holidays plus bank holidays

Flexible working options

Investment in learning and personal development

Wide range of benefits

Qualifications

• Experience working with vulnerable groups is an advantage.
• Ability to communicate positively and work in a team.

Responsibilities

• Assist the support team in delivering outstanding service at night.
• Empower customers to achieve their goals and aspirations.

Skills

Understanding of barriers faced by vulnerable groups

Teamwork and communication skills

Organizational and planning abilities

Basic administrative skills

Experience with complex needs individuals

Tools

IT skills for record maintenance

Job description

Job Title: Night Support Assistant
Contract Type: Permanent
Salary: £24,627 per annum, plus 10% night shift allowance
Working Hours: Full Time – 44 Hours
Working Pattern: 4 on 4 off rota
Location: Guildford Number 5 Project, Guilford

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

The difference you will make as a Night Support Assistant

Working collaboratively as part of a committed team to deliver an outstanding service during the night. You will assist the support team in putting customers first and empowering them to achieve their goals and aspirations which will include a range of tasks that contribute to the safe and effective delivery of the day-to-day service.

About you

We are looking for someone with:

• An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs including personal experience of homelessness, rough sleeping, mental health issues or substance misuse
• Experience of working in a team and communicating positively with other people
• Ability to organise tasks and plan accordingly whilst dealing with people
• Basic administrative and IT skills maintain records
• Experience of working with vulnerable and diverse customer groups or individuals with complex needs would be an advantage

Why Riverside?

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

Applications may close before the deadline, so please apply early to avoid disappointment.