Night Supervisor - 32 hour

Radisson Hotel Group; Glasgow; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Hotel employee rates

Friends & Family discounts

Meal, spa and F&B discounts

Global perks

Job summary

Radisson Hotel Group is seeking a Night Supervisor to join our Front Office team in Glasgow. You will supervise the night front desk, lead by example, and ensure every guest journey is delivered at the highest level with patience and empathy.

If you thrive in a fast-paced, hospitality-driven environment, join us to make Every Moment Matter for our guests. We value flexibility and strong communication, with experience in a similar role being beneficial but not essential.

Qualifications

• Supportive attitude with a can-do approach.
• Attention to detail needed for guest interactions.
• Creative problem-solving to handle guest requests.

Responsibilities

• Supervise front office team and lead by example.
• Ensure guest journey and experience are delivered to the highest level.
• Maintain patience and empathy while hosting the front desk show.
• Support smooth running of night operations and handover processes.

Skills

Flexibility

Detail-oriented

Problem solving

Customer service

Teamwork

Verbal communication

Fun at work

Experience in a similar role (benefits

Job description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group's overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

Can you be our guests’ superhero? Is guest service your ultimate passion? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!

We are currently seeking a Night Supervisor to join our vibrant team. At Radisson Hotel Group, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences.

As the Night Supervisor, you bring an unmatched level of dedication, a focus on delivering exceptional service, and a genuine passion for creating positive guest experiences to our dynamic Front Office Team.

Our Night Supervisors love the hustle and bustle of life! It's not just about check-in and check-out. It's about everything in-between.

You will supervise our front office team and lead by example, ensuring all aspects of the guest journey and experience are delivered to the highest level.

You will exude patience, empathy and have the personality to host the show.

As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department.

Qualifications

• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Is a creative problem-solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Strong verbal communication skills
• Likes having fun at work
• Experience in a similar position is beneficial but not essential

Additional Information

Why Join Radisson Hotel Group?

• Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
• Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.
• Experience the Team Spirit - Join a workplace that's inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
• Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.
• Enjoy Global & Local Perks - No matter where you're located, you'll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you'll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
• Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
• Guaranteed minimum of 30% off for your Friends & Family
• Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

Join us in shaping the future of hospitality! If you're ready to bring your talent, energy, and passion, we'd love to hear from you.

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.