Night Supervisor

Andrew Brownsword Hotels; Chester; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Competitive pay

Perkbox access

Staff discounts

Employee helpline

Free meals on duty

Development pathways

Internal promotions

Milestone rewards

Job summary

Andrew Brownsword Hotels is seeking a Night Supervisor for ABode Chester. You will join a welcoming team, ensuring the hotel’s public areas and guest spaces are presented to the highest standard during night hours, with flexibility to cover a day shift when required.

We offer competitive pay plus service charge, staff perks via Perkbox, generous hotel discounts, free meals on duty, and development opportunities within our family of hotels.

Responsibilities

• Oversee night-time hotel operations and public areas to ensure top presentation.
• Occasional coverage of day shifts and support to the Duty Manager team.
• Deliver friendly, warm service and maintain safety and standards.

Job description

An opportunity to join our family where work is a pleasure.

Location:With unparalleled views of England's oldest working racecourse, the contemporary 85-bedroom ABode Chester is located in the heart of the city and has a modern, stylish and sophisticated design, making it a joy to work in. SERVICE CHARGE-We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel-every penny received is paid out to the team.

Hours: Full Time

Role:As part of our team, we welcome your passion, natural warmth and humour to ensure our guests have an amazing experience every time. we're seeking friendly, warm and cheerful individuals who are happy to work together as a team and, importantly, want to have fun. We welcome candidates who are new to the industry as well as experienced ones - what matters most to us is that you have a positive and engaging personality, you are self-motivated and enjoy the buzz and excitement of a busy hotel atmosphere.

Our Night Supervisors form an important part of our Duty Manager team. You will take pride in the hotel's appearance, ensuring every public area, guest space and back-of-house area is presented to the highest standard throughout the night. This includes taking ownership of cleanliness and presentation so that the hotel always looks its absolute best for our guests. There may also be occasional expectations for the nights team to cover a day shift (and vice versa), so flexibility is a must.

To say thank you, we have many perks:

• Competitive pay - We are proud that everyone who joins our group gets a competitive rate of pay, irrespective of age, plus you get service charge and tips on top.
• Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform.
• Excellent discounts across our family of hotels - you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of £50 B&B per person across the group & your friends and family get special rates too.
• We understand it's OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme.
• We sustain you physically too, meals when you are on duty are free.
• Everyone can learn and develop - our development pathways are unique to us and are the best in the business.
• We provide lots of opportunity to progress and move up - we have made hundreds of internal promotions, including to General Manager level.
• We like to say a special thank you for every year you are with us - our milestone awards include Champagne, afternoon tea, or dinner for you and someone special. When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you.

About our family of hotelsWe bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable. Each of our hotels are unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it is the simple things that matter. We believe everyone should feel included, special and welcome, and that applies to our team and our guests. We have very unique hotels in very special locations, from the award-winning Gidleigh Park in Devon to the 900-year-old Amberley Castle - to see the whole group, take a look here www.brownswordhotels.co.uk

Compensation: To be discussed