Night Shift Team Manager – Customer Experience Leader

Tesco; West of England; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Annual leave 20–22 days + bank holiday

Flexible working

Colleague discount 10%

Wellbeing services

Life cover

Pension with 7.5% match

Other employee benefits

Uniform provided

Job summary

Tesco is seeking a Team Manager Nights at Midsomer Norton Superstore to lead a busy night shift, ensuring a great in-store experience for customers. You will recruit, train and develop colleagues while driving sales and maintaining product quality and service standards.

The role focuses on coaching, safety, and efficient resource planning within a store-change framework. The position offers flexible working and a comprehensive benefits package, with a competitive salary and ongoing development

Qualifications

• Proven experience leading and developing high-performing teams.
• Clear communication skills and ability to collaborate to deliver results.
• A welcoming, customer-first approach building strong relationships.

Responsibilities

• Lead the team to deliver a great in-store experience for customers.
• Recruit, train, and develop colleagues to build a capable team.
• Coach the team to be knowledgeable about products and service.
• Lead trade activity to grow sales and maximise profit.
• Develop knowledge to deliver the Store Change Plan and optimise resources.
• Identify and resolve root-cause issues with sustainable solutions.
• Prioritise colleague safety and ensure legal trading by using safety tools.

Skills

Team leadership

People management

Customer service

Communication

Job description

Tesco is seeking a Team Manager Nights at Midsomer Norton Superstore to lead a busy night shift, ensuring a great in-store experience for customers. You will recruit, train and develop colleagues while driving sales and maintaining product quality and service standards.

The role focuses on coaching, safety, and efficient resource planning within a store-change framework. The position offers flexible working and a comprehensive benefits package, with a competitive salary and ongoing development