Night-Shift Store Lead: Grow Teams, Elevate Service

Tesco; Dunfermline; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Holiday entitlement 20 days + personal

Flexible working

10% Colleague Clubcard discount

Wellbeing services

Life cover and pension

Discounts and shares options

Uniform provided

Cycle-to-work scheme

Job summary

Tesco is seeking a Store Team Manager to lead and develop a high‑performing store team in Dunfermline. You will guide daily store operations, coach colleagues, and drive excellent customer service and product availability. A focus on safety, compliance and continuous improvement will help you balance customer needs with commercial goals.

Join a collaborative, flexible environment with opportunities to grow within Tesco and contribute to serving local customers and the community.

Qualifications

• Proven experience leading and developing high‑performing teams.
• Clear communication skills, with the ability to share knowledge and collaborate effectively to deliver strong results.
• A welcoming, customer first approach, building strong relationships with colleagues and customers.
• Resilience and sound judgement to make effective decisions that support both customers and colleagues.
• Consistent energy and drive, inspiring confidence and motivating the team to deliver beyond expectations.
• Awareness of competitor activity and the ability to identify new ideas and initiatives to improve the store for customers.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Recruiting, training, and developing colleagues to build a capable, high‑performing team.
• Coaching the team to be knowledgeable and passionate about products, ensuring great range, quality, and service for customers.
• Lead trade activity, using insight and expertise to grow sales and maximise profit.
• Developing your knowledge to deliver the Store Change Plan, ensuring resources and hours are used where they benefit customers most.
• Identifying and resolving root‑cause issues with sustainable, long‑term solutions.
• Prioritising colleague safety and ensuring the store always trades legally by coaching the team to use all security and safety tools effectively.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Job description

Tesco is seeking a Store Team Manager to lead and develop a high‑performing store team in Dunfermline. You will guide daily store operations, coach colleagues, and drive excellent customer service and product availability. A focus on safety, compliance and continuous improvement will help you balance customer needs with commercial goals.

Join a collaborative, flexible environment with opportunities to grow within Tesco and contribute to serving local customers and the community.