Night Shift Food Customer Assistant - Fast-Paced & Flexible

Marks & Spencer Plc; Runfold; On-site; GBP 18,000 - 22,000; Full time

Job summary

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers.

Qualifications

• 18+ due to night-shift safety requirements.
• Experience in fast-paced retail is a plus.
• Strong communication and courtesy when helping customers.
• Willingness to work across store areas including nights.

Responsibilities

• Deliver five-star service at pace to customers.
• Assist customers with product knowledge and recommendations.
• Utilise Sparks App and in-store devices to enhance the shopping experience.
• Collaborate with team to ensure shelves are stocked and clean.

Skills

Customer service

Stock replenishment

Digital tools

Team player

Tools

Sparks App

In-store devices

Job description

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers.