Night Shift Food Customer Assistant – Fast-Paced & Digital-Savvy

Marks & Spencer Plc; Bromborough; On-site; GBP 12,000 - 17,000; Full time

Job summary

Join M&S as a Customer Assistant in our Food section, at the frontline of the UK’s fastest-growing retailer. We’re not just filling shelves – we want down-to-earth colleagues who thrive under pressure and deliver five-star service.

You’ll be passionate about our Food products and ready to roll up your sleeves daily, meeting strong customer demand. Be a resilient brand ambassador who helps customers and upsells new products.

Qualifications

• Must deliver five-star service during busy hours.
• Able to use Sparks App and in-store devices.
• Willing to work across store areas and shifts.
• Night shift availability required.

Responsibilities

• Provide frontline customer service in the Food section.
• Assist customers, restock shelves, and drive sales.
• Utilise digital tools to enhance service.
• Collaborate with team to maintain store standards.

Skills

Customer service

Digital tools

Team player

Flexibility across store areas

Resilience under pressure

Tools

Sparks App

In-store devices

Job description

Join M&S as a Customer Assistant in our Food section, at the frontline of the UK’s fastest-growing retailer. We’re not just filling shelves – we want down-to-earth colleagues who thrive under pressure and deliver five-star service.

You’ll be passionate about our Food products and ready to roll up your sleeves daily, meeting strong customer demand. Be a resilient brand ambassador who helps customers and upsells new products.