Night Shift Counsellor Clinical · UK Remote ·

Perkbox; United Kingdom; Remote; GBP 25,000 - 35,000; Part time

Job summary

A leading company in employee support is seeking a psychological care clinician to provide telephonic support and assessment services. This part-time role involves helping employees with mental health challenges such as stress and anxiety, ensuring you have the right support to continue your professional development. The position focuses on collaboration within a multidisciplinary team and offers a comprehensive onboarding experience.

Qualifications

• Minimum Level 4 Diploma in Counselling required.
• Experience in counselling or mental health environment preferred.
• Registered or accredited with a professional body (e.g., BACP, NCS).

Responsibilities

• Provide telephonic support and assessment services during night shifts.
• Use validated risk assessment tools to assess clients.
• Maintain accurate clinical records.

Skills

Counselling

Emotional Support

Case Management

Psychoeducation

Education

Level 4 Diploma in Counselling

Job description

UK Remote |Part time | 36 hours –3 x 12 hour shifts

Does this sound like you?

You’re a psychological care clinician looking to embed yourself in an organisation that can support you and help you grow, both personally and professionally. You’d love to feel encouraged and appreciated from day one, with a comprehensive onboarding experience and training for your role.

Day to day you’ll benefit from one-to-one clinical and peer supervision and case management alongside a monthly programme to enable your continuous professional development.

It’s important to you that the company you’re part of is impactful and solves real-world problems. You’re looking for an opportunity to be highly visible and absolutely integral to the growth and success of the business.

What you’ll be doing (in a nutshell):

As a member of our EAP team, you’ll provide confidential, in-the-moment telephonic support and assessment services to employees of customer organisations during night shifts. You will support individuals facing challenges such as stress, anxiety, depression, financial concerns, and family issues.

In your role, you’ll utilise technology to stay connected with the team while working remotely, delivering structured counselling and psychological support within a stepped care model. You will help triage clients into appropriate internal and external support pathways while contributing to a culture of continuous learning and professional development.

Day to day you can expect to:

Accept referrals and assess clients using validated risk assessment tools.

Provide immediate emotional support, psychoeducation, and counselling interventions via telephone.

Offer guidance on support options, including internal psychological pathways and external resources such as CAB-style advice and national/local agencies.

Make informed decisions about the suitability of new referrals, ensuring alignment with TERC protocols.

Maintain accurate clinical records and contribute to data collection via CORE-Net.

Work collaboratively within a multidisciplinary team, ensuring stepped care arrangements are in place.

Support managers and key personnel in customer organisations with relevant client information as appropriate.

Operate within an inclusive, recovery-focused framework that respects diversity and equal opportunities.

To be successful you’ll have:

• A minimum Level 4 Diploma in Counselling.
• Registered or accredited membership with a professional body (e.g., BACP, NCS).
• Experience in a fast-paced counselling or mental health environment.
• Enhanced DBS (we can assist with processing if needed).

Desirable but not essential:

• Experience in Employee Assistance Programmes (EAP) or workplace mental health.
• Familiarity with psychological assessment tools and stepped care approaches.

Please note, all applicants must be legally entitled to accept and perform work in the UK and all positions are subject to an enhanced DBS check.

Why Perkbox Vivup?

In an exciting stride forward for both organisations, employee benefits experts Perkbox and Vivup have joined forces to create a world-class benefits, wellbeing, and engagement platform.

With over two decades of combined experience, our goal is to enable more organisations to better support and engage their employees — something which has become essential in the wake of a global pandemic and a hard-hitting cost-of-living crisis.

From enhancing access to specialist mental health services to helping staff manage the cost of everyday essentials, our combined strengths and best-in-class solutions will create a super partnership that supports employees in all areas of life, at every stage of their career, both in and out of the workplace.

As a combined entity, we can assist more employees than ever before to live and work better through our combined expertisein the public, private, SME, and corporate sectors. Today, we collectively support more than 4 million employees across 7,500 organisations through an enhanced range of benefits and engagement solutions. Our vision is to create healthy, happy and engaged workforces by reinventing employee benefits. Together, we’re positioned to revolutionise the employee benefits landscape, driving innovation, setting new standards, and shaping the future with transformative solutions that redefine wellbeing.

The Interview Process

Our interview process involves 3 main stages:

• Application
• 30 minutecall with a member of the TA team
• 60-minute video call with Hiring Manager and one other team member

Our average process takes around 2-3 weeks, but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process. If you have any specific questions ahead of this, please contact us on [e-mail]

We’re committed to being an inclusive employer and creating a fair workplace for all. We encourage applications from candidates across all backgrounds, circumstances, ages, disabilities, ethnicities, religions or beliefs, gender identities, or sexual orientations

We're happy to offer reasonable adjustments during our hiring process. Just let us know, and we'll make it work for you. Your comfort and success matter to us!