Night Security Officer

Maybourne Hotel Group; Greater London; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Excellent salary package

Pension Scheme

Holiday allowance increase after years

Travel Season Ticket Loans

Discounts (F&B, retail)

Cycle to Work

Wellbeing initiatives

Job summary

The Berkeley, part of Maybourne Hotel Group in London, is seeking a Security Officer to safeguard guests and colleagues while delivering exceptional service. You will manage staff entrance inquiries, log activities, support policing inquiries, monitor CCTV, and ensure items removed are handled correctly.

You’ll contribute to a safe, welcoming environment and uphold hotel standards daily. We offer financial stability and comprehensive wellbeing benefits, ongoing training, and clear progression

Qualifications

• Eligibility to live and work in the UK.

Responsibilities

• Inquiries and visitors arriving at the staff entrance are appropriately handled and those visitors adhere to the Visitors policy.
• Administrative duties are carried out according to The Berkeley standard. This includes maintaining accurate logs, records, and notebooks.
• The Police and other Government Agencies are assisted with inquiries and whilst on Hotel premises.
• The CCTV system is actively monitored, checked to be working effectively, and maintained and fully compliant with the Data Protection Act regarding CCTV.
• Any items being removed from the Hotel are checked, pass-outs are processed correctly, with any discrepancies referred and/or any items withheld as deemed appropriate.
• A proactive presence is maintained by all Officers throughout the Hotel, particularly in public areas.
• Contribute to maintaining an excellent level of service in conjunction with the minimum requirement of the LQA standards at all times.

Job description

Be part of a hotel with rich history & heritage.

At The Berkeley, we strive to curate distinctive and enriching experiences for our guests and our colleagues every day. You will be part of the team to shape our future and fulfil our purpose.

The Berkeley

The Berkeley has been treading its own path for more than 100 years. From here, midway between fashionable Knightsbridge and neighbourly Belgravia, we’re still taking style, comfort and service to inspiring new levels. There’s nowhere quite like it. And that’s the way we love it.

Stunning rooms by the brightest minds in the design world. Intuitive service that always seems one step ahead. From the moment you walk in, the hotel begins to work its magic. With many guests returning year after year, it’s a spell that’s hard to break.

The Berkeley Experience

You will find a supportive, fun and nurturing team where you can bring your ideas and creative thinking to your role. We have a range of development interventions at every level and for different functional specialisms to help you design the trajectory of your career. Your team members are highly collaborative and the work environment is dynamic and stimulating.

Main duties and responsibilities

• Inquiries and visitors arriving at the staff entrance are appropriately handled and those visitors adhere to the Visitors policy.
• Administrative duties are carried out according to The Berkeley standard. This includes maintaining accurate logs, records, and notebooks.
• The Police and other Government Agencies are assisted with inquiries and whilst on Hotel premises.
• The CCTV system is actively monitored, checked to be working effectively, and maintained and fully compliant with the Data Protection Act regarding CCTV.
• Any items being removed from the Hotel are checked, pass-outs are processed correctly, with any discrepancies referred and/or any items withheld as deemed appropriate.
• A proactive presence is maintained by all Officers throughout the Hotel, particularly in public areas.
• Contribute to maintaining an excellent level of service in conjunction with the minimum requirement of the LQA standards at all times.

Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication, we offer you:

Financial Stability

• Excellent salary package.
• Family Friendly company policies, including enhanced Maternity and Paternity Pay.
• Holiday allowance increase after 3 and 5 years of service.
• Travel Season Ticket Loans.
• Pension Scheme*.
• Salary Sacrifice.
• Holiday Trading.
• Retail Discount.

Health and Wellbeing Support

• Subsidised monthly Podiatrist and Masseuse treatments.
• Flu vaccination vouchers*.
• Eye test vouchers and contributions towards glasses*.
• A dedicated team of Mental Health First Aiders & 24-hour colleague assistance helpline.
• On and off-site Occupational Health Service.
• Death in Service salary contribution.
• Various wellbeing activities focused on mental and physical health.
• A complimentary state-of-the-art all-day dining colleague restaurant serving a range of nutritious meals.
• Cycle to Work.
• Wellbeing & Social Champions.
• Volunteering opportunities.

Recognition and Career Development

• Referral Scheme ‘Introduce a Star’ where you can earn up to £1,500*.
• Instant colleague recognition and award programme with generous prizes.
• Colleague of the month nominations with generous prizes.
• Additional paid day off to celebrate your Birthday.
• Internal transfer and promotion opportunities.
• In-house training and development team with a strong focus on career progression and personal growth.
• Long service awards.

Memorable experiences

• Preferential room rates of £50 per overnight stay for yourself or your family across the Maybourne.
• Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars.
• 50% Food and Beverage discount* across the Maybourne.
• Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children Party, etc.)
• Wedding and Baby gifts.
• Retirement functions.

*Terms and conditions apply to all benefits.

Eligibility:

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.