Night Replenishment, Supermarket Assistant

John Lewis Partnership; Newport; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading UK employee-owned business seeks a Supermarket Assistant to enhance customer experiences at Waitrose. Responsibilities include stock management, fulfilling orders, and maintaining a clean workspace. Ideal candidates are communicative and flexible, ready to contribute to customer interaction and service excellence.

Qualifications

• Communication skills to enable effective teamwork and customer interaction.

Responsibilities

• Stock replenishment to ensure shelves are full.
• Fulfilling online customer orders for delivery.
• Reducing wastage by managing product markdowns.
• Supporting in checkout and Click & Collect orders.
• Maintaining a safe and tidy working environment.

Skills

Communication

Job description

Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.

About the role

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with — passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.

Due to working time regulations, applicants must be 18 years or over to apply.

In addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.

Key Responsibilities

• Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
• Fulfilling online customer orders ready for our drivers to deliver their shopping directly to their doors.
• Reducing wastage by following product due diligence and markdowns to those reaching their sell-by dates.
• Working with the wider shop team to support when needed including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders, and more.
• Maintaining a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience you'll need

• Communication skills to enable effective teamwork and customer interaction.

Desirable skills/experience you may have

• Experience of working in a customer-facing role.
• Up-to-date knowledge and strong interest in food and drink trends.
• Flexible approach to support the whole branch.

Part-time work (18 hours) working Thursday and Saturday, 22:00-08:00.

The partnership

We’re the largest employee-owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees; we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re focused on being brilliant at retail. We continue to innovate, adapt, and diversify. We are committed to price, quality, and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners, we share ownership and the rewards. We use our voices to contribute to our success, working together through the good and challenging times, and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and thrive. Growing ourselves individually and collectively.

As Partners, we make all the difference. And, we all own it.

Important points to note:

• Some roles are subject to pre-employment vetting (which may include DBS checks). You’ll be informed and provided with information during the recruitment process.
• We recommend applying promptly as vacancies can close early if we receive a high number of applications.
• We support flexible working arrangements to promote work-life balance, including flexible or compressed hours, job sharing, or shorter contracts. Please discuss this with the hiring manager during your interview.