front of house team member

wagamama; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading restaurant chain is seeking enthusiastic front of house team members in Birmingham, offering a competitive hourly wage plus tips. The role emphasizes teamwork, customer service, and growth opportunities with comprehensive training and benefits for all staff members.

Benefits

Free food allowance on every shift

50% discount at Wagamama and other TRG brands

Dedicated training

Wellbeing support

Family friendly policy

Internal progression opportunities

Qualifications

• No experience needed; training provided.
• Interest in fresh food and customer service.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Deliver exceptional experiences for guests.
• Work collaboratively in a team.
• Embody Wagamama values and promote positive change.

Skills

Interpersonal skills

Team player

Adaptability

Job description

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£11.44 per hour + £2.80 per hour average tips*

£14 - £25 of free food allowance on every shift

50% discount at Wagamama + 30% off all other TRG brands with family and friends

Dedicated training when you start

Internal progression opportunities | Fully funded apprenticeship programmes to support your growth

Kintsugi wellness | Access to counsellors, cycle to work scheme, discounted gym + leisure

Family friendly policy | Any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay

Financial wellbeing support | Access to loans repaid through your salary for those ‘strapped for cash’ moments in life

What we look for |

We're looking for someone who shares our values and can embody the Wagamama way through how you show up at work. A great team player who can work well in a fast-paced environment. You'll have good interpersonal skills and be able to deliver that all-important lasting impression and overall exceptional experience for our guests. Having an interest in fresh food and meeting great people. You don’t need experience to join us as a front of house team member; we’ll provide all the training you need.

The Wagamama way |

Kaizen, meaning ‘good change,’ is the philosophy that sits at the core of who we are. It shapes every dish we create and pushes us to find better ways in all we do. Our food, how we think, how we work, it has to be fresh. We are committed to championing change in both our communities and the impact on the planet.

Three whole decades of acting differently — we don’t conform; we celebrate difference. Appreciating personality over perfection. Welcoming everyone and their unique story to our benches. We promise to have your back. Working together to build close bonds of trust and support. Creating safe spaces where we can have real conversations with open hearts and open minds.

All we ask is for you to dish up what makes you different.