Night Replenishment, Supermarket Assistant

John Lewis Partnership; New Forest; On-site; GBP 10,000 - 15,000; Part time

Job summary

Join a leading employee-owned business as a Supermarket Assistant, where you'll provide exceptional service and support to customers. Your role will involve stock replenishment, fulfilling online orders, and ensuring a safe shopping environment. This part-time position offers flexible hours and a chance to be part of a passionate team dedicated to quality and service excellence.

Qualifications

• Experience in a customer-facing role is desirable.
• Knowledge and interest in food and drink trends.

Responsibilities

• Stock replenishment and ensuring shelves are full.
• Fulfilling online customer orders for delivery.
• Maintaining a safe and tidy working environment.

Skills

Communication

Job description

About the role

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.

Due to working time regulations, applicants must be 18 years or over to apply.

In addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.

Key Responsibilities

• Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
• Fulfilling online customer orders ready for our drivers to deliver their shopping directly to customers' doors.
• Reducing wastage by following product due diligence and markdowns to those reaching their sell-by dates.
• Working with the wider shop team to support when needed including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders, and more.
• Maintain a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience you'll need

• Communication skills to enable effective teamwork and customer interaction.

Desirable skills/experience you may have

• Experience of working in a customer-facing role.
• Up-to-date knowledge and strong interest in food and drink trends.
• Flexible approach to support the whole branch.

Varied hours of part-time work (15 hours) between Friday 22:00-06:15, Saturday 22:00-06:15.

The partnership

We’re the largest employee-owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re focused on being brilliant at retail. We continue to innovate, adapt, and diversify. We are committed to price, quality, and service excellence in John Lewis and passionately serving food-lovers in Waitrose.

As Partners, we share ownership and responsibility of the business and its rewards. We use our voices to contribute to our success, working together through good and challenging times, treating everyone with kindness and respect.

We embrace our differences and create an environment where everyone can thrive. Growing individually and collectively.

As Partners, we make all the difference. And, we all own it.

Important points to note:

• Some roles may require pre-employment vetting, including DBS checks. If required, you’ll be informed and provided with information about vetting during recruitment. Please complete any vetting documents promptly to avoid delays. DBS checks will be carried out by a third-party registered body, and financial probity checks may also be required.
• We encourage early applications as vacancies can close early if there are many applicants.
• We support flexible working arrangements to promote work-life balance, including flexible or compressed hours, job sharing, or shorter contracts. Please discuss your preferences with the hiring manager during your interview.