Hospitality, Supermarket Assistant

John Lewis Partnership; New Forest; On-site; GBP 10,000 - 15,000; Part time

Job summary

Join a leading employee-owned business as a Partner at Waitrose, where you'll showcase your passion for food and build lasting customer relationships. This part-time role involves maintaining high standards at service counters and enhancing customer loyalty through effective communication and teamwork.

Qualifications

• Effective communication skills for teamwork and customer interaction.

Responsibilities

• Maintain high presentation and hygiene standards.
• Manage stock levels and handle open food safely.
• Support the wider shop team with general tasks.

Skills

Communication

Job description

Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.

About the role

As a Partner on our service counters, you'll have the opportunity to demonstrate your knowledge and passion for food while feeling proud of its ethical sourcing. You'll recommend recipes and actively bring our ethos - passionate Partners serving food lovers - to life.

Using your enthusiasm and friendliness, you'll build lasting relationships with customers, enhancing their impression of the Waitrose brand and fostering loyalty. Your efforts will help maximize sales and profit.

Key Responsibilities

• Ensure your food counter maintains high presentation and hygiene standards at all times.
• Manage stock levels to ensure popular products are available.
• Handle open food carefully, following health & safety protocols and reducing wastage.
• Stay informed about new products and understand Waitrose's food values, such as animal welfare.
• Support the wider shop team with general shopkeeping tasks when needed.

Essential skills/experience you'll need

• Effective communication skills for teamwork and customer interaction.

Desirable skills/experience you may have

• Experience in a customer-facing role.
• Experience in catering or hospitality.
• Interest in current food and drink trends.
• Flexible approach to support the branch.

Part-time hours (15 hours/week) across seven days, including early starts, late finishes, evenings, and weekends. Vacancies:

• Vacancy 1: Sunday 08:30 - 14:30, Wednesday 13:00 - 21:00, Thursday 13:00 - 21:00
• Vacancy 2: Friday 13:00 - 21:00, Saturday (hours not specified)

The partnership

We’re the largest employee-owned business in the UK, home to John Lewis and Waitrose. We’re driven by our purpose to build a happier world and are committed to innovation, quality, and service.

As Partners, we share ownership and responsibility, contributing to our success and fostering a culture of kindness, respect, and inclusion. We aim to create a workplace where everyone can thrive and be themselves.

Important points to note:

Some roles require pre-employment vetting, including DBS checks, which will be explained during recruitment. We encourage prompt completion of any required documents to avoid delays. DBS checks are conducted by registered third-party bodies, and additional checks may be necessary for some roles.

We recommend applying early, as vacancies may close if we receive a high volume of applications.

We support flexible working arrangements, such as flexible hours, job sharing, or shorter contracts. Discuss your preferences with the hiring manager during your interview.