Night Replenishment, Supermarket Assistant

Waitrose & Partners; Hailsham; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join a leading employee-owned business as a Supermarket Assistant, where your passion for food and customer service will shine. You'll be responsible for stock replenishment, fulfilling online orders, and ensuring a safe shopping environment. With flexible working hours and a supportive team, this role offers a chance to make a real difference in customers' experiences.

Benefits

Flexible working arrangements

Shift premium for late hours

Qualifications

• Communication skills to work effectively as part of a team and with customers.

Responsibilities

• Stock replenishment and ensuring shelves are full.
• Fulfilling online customer orders.
• Reducing wastage by following product due diligence.
• Supporting checkout and Click & Collect orders.
• Maintaining a safe and tidy working environment.

Skills

Communication

Job description

Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.

About the role

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.

Due to working time regulations, applicants must be 18 years or over to apply.

In addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.

Key Responsibilities

• Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
• Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
• Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
• Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
• Maintain a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience you'll need

• Communication skills to enable you to work effectively as part of a team and with our customers.

Desirable skills/experience you may have

• Experience of working in a customer facing role is welcomed.
• Up to date knowledge and strong interest in food and drink trends.
• Flexible approach to ensure the support of the whole branch.

Varied hours of part time work (18.5 hours) across Thursday and Friday between the hours of 20:45-07:00

The partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners, we share ownership and responsibility for our success. We use our voices to contribute, work together through good and challenging times, and treat everyone with kindness and respect.

We embrace our differences and create an environment where everyone can thrive and grow, both individually and collectively.

As Partners, we make all the difference. And, we all own it.

Important points to note:

• Some roles are subject to pre-employment vetting, including DBS checks for successful candidates. You’ll be informed and provided with details during recruitment. Completing vetting documents promptly is encouraged to avoid delays. DBS checks are conducted by a registered third-party body, and financial probity checks may also be required for some roles.
• Apply early as vacancies can close quickly if there are many applicants.
• We support flexible working arrangements to promote work-life balance, including flexible or compressed hours, job sharing, or shorter contracts. Discuss options with the hiring manager during your interview.