Night Replenishment, Supermarket Assistant

ENGINEERINGUK; Abergavenny; On-site; GBP 20,000 - 24,000; Full time

Job summary

An established industry player is seeking a dedicated Supermarket Assistant to enhance customer experience through exceptional service. In this vital role, you will ensure that shelves are stocked, assist with online orders, and maintain a safe and tidy environment. Your communication skills will be key as you work collaboratively with the team to support various shop operations. This position offers a unique opportunity to engage with food lovers and contribute to a brand that values trust and loyalty. If you're passionate about food and customer service, this role is perfect for you!

Qualifications

• Strong communication skills to work effectively in a team and with customers.

Responsibilities

• Stock replenishment to keep shelves full and organized.
• Fulfilling online customer orders for delivery.

Skills

Communication Skills

Job description

Night Replenishment, Supermarket Assistant

About the role
As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Due to working time regulations, applicants must be 18 years or over to apply.

In addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.

Key Responsibilities

Alongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:

1. Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
2. Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
3. Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
4. Working with the wider shop team to support when needed including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
5. Maintain a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience you'll need

1. Communication skills to enable you to work effectively as part of a team and with our customers.

Desirable skills/experience you may have

1. Experience of working in a customer facing role is welcomed.
2. Up to date knowledge and strong interest in food and drink trends.
3. Flexible approach to ensure the support of the whole branch.

Important points to note:

It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.