Night Receptionist - shift 11pm to 7am

Hilton Worldwide, Inc.; London; On-site; GBP 28,000 - 30,000; Full time

Job summary

Join Hilton as a Front Desk Night Supervisor and be part of a dedicated Night Front Office team! This role involves ensuring a warm welcome for guests, demonstrating exceptional customer service and in-depth knowledge of hotel offerings, and being part of an inclusive and positive workplace.

Benefits

Smart uniform provided

Free and healthy meals when on duty

Personal Development programmes

Discounted hotel nights and 50% off Food and Beverages

Team Member Referral Program

High street discounts

28 days holiday increasing yearly to 33 days

Qualifications

• Enjoy creating memorable experiences for guests.
• Demonstrate exceptional customer service skills.
• Friendly, positive and passionate about hospitality.

Responsibilities

• Join the Night Front Office team in the Reception area.
• Ensure warm welcomes and great guest experiences.

Skills

Customer Service

Positivity

Teamwork

Communication

Job description

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

Hourly Rate of £13.89 an hour

Shift starts at 11pm until 7am - 5 working days a week ( including weekends )

A WORLD OF REWARDS

• Smart uniform provided
• Free and healthy meals when on duty
• Grow your Career your next position could beas a Front Desk Night Supervisor
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts: with Perks at Work
• Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)
• Modern and inclusive Team Member’s areas

You will join the Night Front Office team, working in the Reception area of the hotel.

You enjoy creating memorable experiences for our guests, ensuring the warmest welcome, demonstrating exceptional levels of customer service and great knowledge of all room categories and hotel facilities.

Are you friendly, positive, passionate and eager to be part of a team of likeminded professionals? Then this is the job for you!

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels -Hilton Brands | Global Hospitality Company