Night Receptionist - shift 11pm to 7am

Hilton Worldwide, Inc.; London; On-site; GBP 28,000 - 30,000; Full time

Job summary

Join a leading hospitality team as a Night Receptionist at DoubleTree Docklands. You will work night shifts, providing excellent customer service and creating memorable experiences for guests. Enjoy a supportive work environment with ample opportunities for career growth and personal development.

Benefits

Smart uniform provided

Free and healthy meals when on duty

Career Growth opportunities

Personal Development programs

Team Member Travel Program

High street discounts

Holiday entitlement: 28 days

Modern and inclusive team member areas

Qualifications

• Friendly, positive, and passionate about hospitality.
• Good knowledge of room categories and hotel facilities.

Responsibilities

• Join the Night Front Office team at the hotel reception.
• Create memorable experiences for guests and provide a warm welcome.

Skills

Customer Service

Teamwork

Communication

Job description

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Job Description - Night Receptionist - shift 11pm to 7am (HOT0BM7T)

Job Number: HOT0BM7T

Work Location

DoubleTree Docklands, 265 Rotherhithe Street, London SE16 5HW

Join Our Team

Welcome to a world of opportunities at the UK’s #1 Great Place to Work 2025, as voted by our team members! No two days or hotels are the same, but our spirit and passion for hospitality always bring our teams together to create a culture of inclusiveness, positivity, and a drive to achieve our common goal: “To share the light and warmth of hospitality”. With excellent training, resources, and support from managers and colleagues, there are ample opportunities for development and growth.

Hourly Rate: £13.89 per hour

Shift Details: 11pm to 7am, 5 days a week (including weekends)

Rewards and Benefits

• Smart uniform provided
• Free and healthy meals when on duty
• Career Growth: Potential to advance to roles such as Front Desk Night Supervisor
• Personal Development programs designed to support your career
• Make a difference through our Corporate Responsibility programs: https://cr.hilton.com
• Team Member Travel Program: Discounted hotel nights and 50% off Food and Beverages (subject to outlets)
• Team Member Referral Program
• High street discounts: with Perks at Work
• Holiday entitlement: 28 days including bank holidays, increasing up to 33 days over time
• Modern and inclusive team member areas

Your Role

You will join the Night Front Office team, working in the hotel reception area.

You enjoy creating memorable experiences for our guests, providing a warm welcome, demonstrating exceptional customer service, and possessing good knowledge of room categories and hotel facilities.

Are you the right fit?

If you are friendly, positive, passionate, and eager to be part of a team of like-minded professionals, then this is the job for you!

Every Job Makes the Stay.

At Hilton, it matters where you stay, but the stay is only one side of the story. We understand it takes many roles to create unforgettable guest experiences, and behind every role is an extraordinary person working to make each stay magical. That’s why at Hilton, every job makes the stay.

Job Focus

Guest Services, Operations, and Front Office