Night Receptionist - 20 hours

Radisson Hotel Group; Bristol; On-site; GBP 18,000 - 22,000; Part time

Job summary

Join a leading hotel group as a Night Receptionist in Bristol, providing exceptional service and creating memorable experiences for guests. Enjoy a dynamic work environment with opportunities for growth and various employee benefits.

Benefits

Special rates for team members

Comprehensive development programs

Contributory pension scheme

Complimentary meal on duty

Uniform provided

Access to Employee Assistance Programme

Opportunities for career progression

28 days of holiday for full-time team members

Free use of leisure, pool, and gym facilities

Qualifications

• Experience in a similar role is beneficial but not essential.

Responsibilities

• Manage check-in and check-out processes.
• Ensure guest satisfaction and smooth front office operations.
• Provide exceptional service and a warm welcome.

Skills

Flexibility

Attention to detail

Creative problem-solving

Teamwork

Strong verbal communication

Job description

Radisson Hotel Group, one of the world's largest hotel groups, operates over 1,160 hotels across more than 95 countries, with ten distinctive brands. Our core promise is Every Moment Matters, supported by our signature Yes I Can! service ethos.

People are central to our success. We foster a culture where our team members are true Moment Makers, empowered to bring their best every day, everywhere, every time. Together, we make Every Moment Matter.

We are currently seeking a Night Receptionist - 20 hours per week to join our dynamic team at Radisson Hotel Group.

Our focus is on you—your skills, talents, and passion, not just your resume. We believe mindset is key, and we are committed to supporting your growth. That’s our promise!

What We Offer Our Night Receptionist

We strive to be as rewarding a place to work as it is to stay. Our benefits include:

• Special rates for team members, friends, and family during travel and stays
• Comprehensive development programs, including an individual development plan and unlimited access to over 20,000 learning modules via Radisson Academy
• Participation in responsible business initiatives, creating shared value within local communities
• Contributory pension scheme and Life Assurance
• Complimentary meal on duty
• Uniform provided
• Access to Employee Assistance Programme through UNUM
• Opportunities for career progression
• 28 days of holiday for full-time team members
• Free use of leisure, pool, and gym facilities during off-peak times (where applicable)

The Night Receptionist Role

The front office team is the heart of the hotel, providing a warm welcome and memorable experiences for our guests. Our Night Receptionists thrive on the lively pace of hotel life, managing everything from check-in to check-out and beyond.

• You will be our guests’ superhero, ensuring their journey and experience are exceptional
• You will demonstrate patience, empathy, and a welcoming personality
• Proactively working to ensure guest satisfaction and smooth front office operations is key

As Night Receptionist, you will be part of a passionate team dedicated to delivering exceptional service while enjoying a fun and engaging work environment.

Qualities We Are Looking For

• Flexibility and a positive Yes I Can! attitude
• Attention to detail
• Creative problem-solving skills
• Passion for delivering extraordinary service
• Teamwork and collaboration skills
• Strong verbal communication skills
• Experience in a similar role is beneficial but not essential

The Radisson Hotel Group portfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson, and prizeotel, all under one umbrella.

Join us as a Moment Maker and become part of our story! We look forward to meeting you.

Our Radisson Blu Hotel in Bristol is located in an iconic 18-storey building, situated in the heart of one of England’s most vibrant cities. The hotel offers 176 modern rooms and suites, an on-site restaurant, bar, and meeting facilities, all within walking distance of major attractions like the Hippodrome Theatre, Cabot Circus, At-Bristol Science Centre, Brunel's SS Great Britain, and the Blue Reef Aquarium. The location provides easy access to public transport, making it a prime choice for guests seeking excellent service and facilities.

Skills: Fast-Paced Experience