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Night Receptionist

Accor

London

On-site

GBP 30,000 - 35,000

Full time

9 days ago

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Job summary

Accor is seeking a Night Receptionist for its ibis London Blackfriars. The role focuses on guest relations, safety checks, and assisting hotel operations overnight. Ideal candidates are fluent in English, have strong communication skills, and are dedicated to providing excellent service. Join this vibrant hotel in an exciting London area.

Benefits

Pension Scheme
Discount Card for Accor Hotels Worldwide
Complimentary stays in UK Hotels
Training & Development
Additional holidays with service
International Development Opportunities

Qualifications

  • Fluent in English is essential.
  • Experience in customer service is preferred.
  • Ability to perform night audits and safety checks.

Responsibilities

  • Welcome and assist guests during the night.
  • Ensure safety and security of the hotel.
  • Perform night audits and link with other departments.

Skills

Guest Relations
Communication
Attention to Detail

Job description

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Company Description

Are you an extraordinary talent? Then join us at ibis London Blackfriars!

Company Description

Are you an extraordinary talent? Then join us at ibis London Blackfriars!

We are looking for a Night Auditor to join the team at ibis London Blackfriars.

ibis London Blackfriars is a beautifully designed contemporary and exciting hotel in a vibrant area of London, whether you are staying for business or pleasure. Located just minutes away from the City and London's famous Southbank, you will be within walking distance of Waterloo Station and some of the capital's most famous landmarks, including the London Eye, Tate Modern and St Pauls Cathedral.

Job Description

As our Night Receptionist, you…

Are the ‘face of ibis London Blackfriars’, extending a warm welcome to our guests during the night, putting their well-being at the heart of everything you do, while adding your personal touch to their stay.

Assist in the general running of the hotel at night and make the link with the different departments of the hotel to ensure a wonderful guest experience.

Are an autonomous and passionate individual, dedicated to continuously improving the quality of the hotel's services.

Undertake night audits and hotel safety checks to make sure everyone in our hotel is safe and looked after.

You should be confident in all aspects of guest relations, receiving and recognising all guests including those who require special attention.

Qualifications

A little more information:

To help you navigate your role, and support your success you will be trained in all front of house related functions and the safety of the property and people.

By joining us as a Night Receptionist, you will become part of a friendly team. Our 3 stars hotel offers 297 rooms.

To ensure you can best welcome and care for our guests you will need to be fluent in english.

Understanding things from our guest’s perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand.

Additional Information

Ready to discover more? Get in touch with us. We would love to hear from you.

  • Hourly rate: £14.44
  • Pension Scheme
  • A Discount Card to be used in Accor Hotels Worldwide
  • Complimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C)
  • Training & Development
  • Additional holidays with service
  • International Development Opportunities
  • And more: recommend a friend scheme; Employee Advisory Service;

"Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities. Do not hesitate to let us know of any specific needs you may have so that we can take them into consideration."

Information on the processing of personal data

When you submit an application to Accor UK Economy Hotels Limited, trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application.

We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision.

In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018).

Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy.

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Administrative
  • Industries
    Hospitality

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