Night Receptionist

Marylebone; Greater London; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Service Charge

Upselling incentives

Holiday allowance up to 25 days

Free meals on duty

50% dining discount for The Doyle<br/>

Discounted hotel rates

Personal development training

Cycle to work scheme

Store and online discounts

Life Insurance and Pension

Uniform and dry cleaning

Job summary

The Marylebone Hotel in London is seeking a Night Receptionist to greet guests as they arrive and ensure a seamless check-in experience. You will be the first point of contact, delivering a warm, personalised welcome and anticipating guests' needs with confident multi-tasking.

Join a passionate hospitality team within The Doyle Collection, enjoying generous staff perks and opportunities for personal development, with eligibility to work in the UK clearly stated in our recruitment approach.

Responsibilities

• Be the friendly face guests see on arrival and provide a warm welcome.
• Anticipate guests' needs and multi-task to deliver outstanding service.
• Support guests throughout their stay with professionalism and hospitality.

Job description

If you love making guests feel special and want to be a part of a great team that is passionate about hospitality, this opportunity to join us is perfect.

As a Night Receptionist, you will be the friendly face our guests see when they first arrive at our hotel. Providing a warm welcome and anticipating guests needs will come as second nature to you, as will be your impressive multi-tasking skills.

The Perks of working for The Marylebone Hotel:

• Service Charge


• Upselling incentives


• Holiday allowance increasing with length of service up to 25 days


• Free meals on duty


• 50% discount when dining with The Doyle Collection


• Discounted rates when staying in our hotels


• Training dedicated to personal development


• Cycle to work scheme


• Discounts in selected stores and online shops


• Life Insurance and Company Pension


• Complimentary uniform and dry cleaning


• One paid volunteering day per year


• Free access to the Employee Assistance Programme


• Hotel Incentives and rewards


• Staff summer parties, Christmas parties and regular team get togethers


• Refer a Friend bonus scheme

The Marylebone, London

Located just minutes from Oxford Street and in the heart of Marylebone Village, The Marylebone hotel provides easy access to the best that London has to offer. The excitement and buzz of Marylebone Lane, Oxford Street and Park Lane, the world-famous stores of Bond Street and Mayfair and the green spaces of Regents Park and Hyde Park are all just a short walk away.

The Doyle Collection

The Doyle Collection

The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness.

We are proud to say that The Doyle Collection has maintained it's listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.