Night Receptionist

TN United Kingdom; City of Edinburgh; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a leading hospitality group as a Night Receptionist in Edinburgh, where your role is pivotal in providing exceptional guest experiences. This is an opportunity to work in a vibrant environment with a diverse team, ensuring that every guest feels welcomed and valued. With access to various perks, including flexible working hours and career development programs, this position is perfect for those looking to grow within the hospitality industry. If you're passionate about delivering outstanding service and thrive in a dynamic setting, this role is for you.

Benefits

TRONC electronic tips

Wagestream

30% off food and cinema tickets

Hotel and Apartment discounts

Access to Scotsman Perks Benefits Portal

Staff meals on duty

Flexible working opportunities

Career development training

Qualifications

• Experience in a customer-facing role, preferably in hospitality.
• Ability to manage check-in and check-out processes smoothly.

Responsibilities

• Ensure each guest receives a warm and genuine welcome.
• Manage check-in and check-out processes with minimal disruption.
• Deal efficiently with guest inquiries.

Skills

Customer Service

Communication

Problem Solving

Job description

Social network you want to login/join with:

The Scotsman Hotel, 20 North Bridge, Edinburgh, Edinburgh, EH1 1TR

Who we are?

The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels, and more.

We are looking for an experienced and talented Night Receptionist to join our fantastic venue.

What is in it for you?

As part of Scotsman Hospitality, you will have access to the following benefits:

• TRONC electronic tips – Our staff keep 100% of tips earned in venues.
• Wagestream – Stream up to 40% of your pay as it is earned and set automatic savings to support your financial wellbeing.
• 30% off food and cinema tickets in all of our venues across Scotland.
• Hotel and Apartment discounts.
• Access to Scotsman Perks Benefits Portal.
• Staff meals on duty.
• Flexible working opportunities.
• Career development through our Scotsman Steps training programme.

The Role:

As a Night Receptionist, your responsibilities will include:

• Ensuring that each guest receives a warm and genuine welcome.
• Managing check-in and check-out processes with minimal disruption.
• Dealing efficiently with guest inquiries and providing information about the hotel, our services, and the local area.

The Person:

The ideal candidate will have:

• The ability to work evenings and weekends.
• A great