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Night Reception Team Member

Adagio Aparthotels

London

On-site

GBP 24,000 - 30,000

Full time

3 days ago

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Job summary

A leading company in the hospitality industry, Adagio Aparthotels, seeks a Night Reception Team Member. This entry-level position offers a chance to create memorable guest experiences, manage late arrivals, and ensure smooth hotel operations. Join a diverse team committed to guest satisfaction and career development.

Benefits

Employee benefit card with discounted rates

Learning programs through our Academies

Opportunities for career development

Engagement in Corporate Social Responsibility activities

Qualifications

Entry-level role without specified formal education.
Guest-oriented mindset with strong ethics.
Experience in hospitality is an advantage.

Responsibilities

Welcomes late arrivals and takes reservations.
Ensures smooth guest experience and handles complaints.
Prepares breakfast and ensures safety in the hotel.

Skills

Team spirit

Guest oriented

Service minded

Well organised

Strong ethics

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Adagio Aparthotels, London City East!

Adagio adapts to suit all guests needs. Our ranges of serviced apartments have been designed to match customer requirements and provide maximum comfort: Adagio Access, Adagio or Adagio Premium.

Company Description

Adagio Aparthotels, London City East!

Adagio adapts to suit all guests needs. Our ranges of serviced apartments have been designed to match customer requirements and provide maximum comfort: Adagio Access, Adagio or Adagio Premium.

Adagio London City East is home to 132 modern apartments. Our aparthotel is ideally located in the heart of London, right next to the Tower Of London and Tower Bridge

Job Description

Job Description

First impressions are everything!

As a Night Guest Service ambassador, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What Is In It For You

Employee benefit card offering discounted rates at Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities.

What You Will Be Doing

Welcomes late arrivals and takes reservations over the phone during the evening
Provides a personal welcome for guests and creates a warm and friendly atmosphere
Ensures the guest's stay runs smoothly
Handles any guest complaints or problems, reporting them and any incidents that occur during the night to the General Manager
Helps prepare breakfast
Ensures the safety of the people and property in the hotel

Your Experience And Skills Include

Team spirit
Guest oriented and service minded
Well organised
Has a strong sense of ethics, leads by example

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Job function
Administrative
Industries
Hospitality

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