Night Porter - Small Hotel

Hall & Woodhouse Limited; Minehead; Remote; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Share of tips

Job security

Full-time hours

Night shifts

Friendly team

Job summary

The Luttrell Arms Hotel, now part of Hall & Woodhouse Limited, invites a bright Night Porter to join our guest services team. You’ll safeguard guests during night hours, support check-ins and late departures, and help with breakfast setup in our welcoming country-house hotel near Exmoor.

We offer full-time night shifts, a solid pay rate with progression, and a supportive team in a company recognized for stability and Park-era hospitality.

Qualifications

• Experienced as a Night Porter or in a similar guest service role.
• Well presented and able to follow standard procedures for looking after guests.
• Security through the night.
• Breakfast setup.
• Duties as a fire marshal (after training).
• Checking in/out late arrivals and early departures.
• Cleaning and maintaining guest areas.
• Serving drinks when required.
• Confident, organized, patient and diplomatic.
• Able to work night shifts including weekends.
• Driven to maintain impeccable guest service.
• A great team player who cares and strives to be the best.

Responsibilities

• Oversee security and safety during night hours.
• Assist guests and manage check-in/out for late arrivals.
• Prepare breakfast setup and maintain lounge areas.

Skills

Night porter experience

Guest service

Night shifts

Communication

Job description

Premium pub + £13.11 per hour + Full Time Nights + Job Security + Sunday Times Best Places to Work...

Acquired by Hall & Woodhouse in September 2026, the Luttrell Arms Hotel is at the centre of Dunster one of the best preserved medieval towns in the country. set in the rolling hills of the stunning Exmoor National Park, The Luttrell Arms has all the charm of a beautiful country house hotel with roaring log fires and cosy bars alongside elegant yet informal dining areas. It's the perfect base for tourists exploring the area, and for locals to relax and enjoy great food and drink couched in warm Hall & Woodhouse hospitality. The hotel offers a full range of guest facilities for leisure time, short breaks or events with individually styled rooms to make any visit to the hotel truly memorable.

We are looking for a bright and engaging personality to join the guest services team as Night Porter at our fabulous venue.....

Your rewards as part of our team:

• Starting pay £13.11 per hour
• Pay increase to £13.45 after 6 months service
• Pay boosted by a share of tips
• Extra rewards for exceptional performance
• The chance to work with a friendly team in an awesome business
• A full package of lifestyle benefitsin a business with sustainability at it's core
• Excellent job security in a Sunday Times best places to work company
• Full time hours 5 shifts, working nights
• All the support you need to succeed

Apply if you are:

• Experienced as a Night Porter or in a similar guest service role
• Well presented and able to follow standard procedures for looking after our guests including:

Security through the night

Breakfast set up

Duties as a fire marshal (after training)

Checking in/out late arrivalsand early departures.

Cleaning and maintaining our guest areas

Serving drinkswhen required

Confident and organized, patient and diplomatic

• Able to work night shifts including weekends
• Driven to maintain impeccable guest service
• Able to reliably manage the commute
• A great team player who cares about what you do, and always strives to be the best version of yourself

If you have the skills, drive and commitment to thrive in this responsible and rewarding role.

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