Night Porter, Malmaison

Hotel Du Vin; City of Edinburgh; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hotel in Edinburgh seeks a Night Porter to oversee operations from sundown to sunrise. Responsibilities include managing guest expectations, maintaining cleanliness, and ensuring safety. The role offers career development through recognized apprenticeships and comprehensive training.

Benefits

Discounted Staff Room Rates

50% off for Friends and Family

35% off dining

Fully funded Apprenticeship programs

High street discounts

Cycle to work scheme

Healthcare Cash Plans

Referral bonuses

Uniform provided

Employee Assistance Programme

Qualifications

• Experience in a similar role is beneficial.
• Night shift experience is essential.

Responsibilities

• Manage the Food & Beverage Department during the night.
• Welcome guests and assist with inquiries.
• Carry out nightly Health and Safety audits.

Skills

Organisation

Communication

Job description

Role: Night Porter:

4 on / 4 off - Free Staff Parking

Location:

The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands-on role managing guest expectations and ensuring the standards of the brand are maintained.

As guests sleep soundly in their beds, the Night team keeps everything running smoothly. Your role as Night Porter will involve managing the Food & Beverage Department during the night, welcoming guests in a friendly manner, keeping public areas clean, and preparing meeting and event spaces for the next day.

You will assist guests with luggage, handle inquiries, and carry out nightly Health and Safety audits. Organisation and excellent communication skills are essential.

Experience in a similar role is beneficial, and night shift experience is essential.

We operate 7 days a week, 365 days a year, offering flexible shifts and hours which can be discussed at interview. Typically, our busiest times are evenings and weekends.

We offer career development through nationally recognized apprenticeships and comprehensive brand training, helping you excel in delivering exceptional guest experiences.

Successful candidates can progress to Night Supervisory or Assistant Night Management roles.

Benefits include:

• Discounted Staff Room Rates at Malmaison, Hotel du Vin, and Frasers Hospitality from £65/night
• 50% off the best available rate for Friends and Family
• 35% off dining in our Brasseries and Bistros
• Fully funded Apprenticeship programs to support your career growth
• High street discounts on shops, experiences, holidays, and more
• Cycle to work scheme – save up to 40%
• Healthcare Cash Plans covering dental, optical, medical, from £5/month
• Referral bonuses up to £1500
• Uniform provided that is comfortable and professional
• Wellness & National Campaign Days promoting activities like Pay Day Lunches, Mental Health Awareness, etc.
• Wagestream for instant access to earned wages
• Complimentary stays on your 1st, 3rd, and 5th anniversaries with Dinner, Bed & Breakfast
• Support for neurological conditions through The Brain Charity
• Employee Assistance Programme – confidential, 24/7 support for you and your family

Our Sustainability Goals:

• 100% renewable electricity, mainly from UK Wind Farms
• Recycling at least 70% of hotel waste
• Eco-friendly cleaning systems in use
• Volunteer days for sustainable charities

Interested? Click Apply Now

Frasers Hospitality, Malmaison & Hotel du Vin are equal opportunities employers and welcome applications from all qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.