Night Porter - Guest Experience & Overnight Security

The Wordsworth; Grasmere; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Birthday holiday

Lead-Inn program

Paid breaks

Food discount

£1 accommodation

Room discount

Same-day booking credit

B&B discount

Employee assistance

Tips

Give-inn back

Award

Job summary

The Wordsworth Inn Grasmere is preparing to open its doors and we’re looking for enthusiastic individuals to join our team from day one. With 55 bedrooms, 196 internal covers and 148 external covers, this is a substantial, food-led operation in Grasmere.

As a Night Porter, you’ll play a vital role in ensuring guests have a seamless and enjoyable nighttime experience. You’ll greet guests, check them in/out and assist at reception, the bar, or over the phone, while helping prepare breakfast and

Qualifications

• Excellent customer service skills
• Friendly and approachable
• Ability to work independently and stay organised

Responsibilities

• Greet guests and check in/out at reception, the bar, or by phone.
• Serve guests professionally and address inquiries.
• Keep restaurant, lounge and facilities clean and tidy; prepare breakfast area and buffet setup.
• Patrol premises to ensure safety and security throughout the night.

Job description

The Wordsworth Inn Grasmere is preparing to open its doors and we’re looking for enthusiastic individuals to join our team from day one. With 55 bedrooms, 196 internal covers and 148 external covers, this is a substantial, food-led operation in Grasmere.

As a Night Porter, you’ll play a vital role in ensuring guests have a seamless and enjoyable nighttime experience. You’ll greet guests, check them in/out and assist at reception, the bar, or over the phone, while helping prepare breakfast and