Night Porter: Create Seamless Nightly Guest Experience

The Inn Collection Group; Ambleside; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Birthday paid holiday

Lead-Inn development program

Paid breaks

50% food discount

Stay at Inns discount

Room booking discounts

Employee assistance program

Give-inn back

Award-winning team

Job summary

The Wordsworth Inn in Grasmere, part of The Inn Collection Group, is seeking a Night Porter to help deliver a seamless guest experience during the night shift. You’ll greet guests, check them in and out, and assist across reception, bar, and phone inquiries while keeping public areas clean and welcoming.

You’ll be energetic, friendly and highly organised, with a positive attitude and strong communication. Join an award-winning hospitality group and benefit from a range of team perks and

Qualifications

• Friendly, approachable with excellent customer service skills.
• Positive attitude, strong communication, and the ability to work independently while staying organised.

Responsibilities

• Greeting and checking guests in and out at night
• Taking inquiries at reception, the bar, or over the phone
• Serving guests professionally and maintaining cleanliness of restaurant, lounge and facilities
• Preparing breakfast service and setting up the buffet table
• Patrolling the premises to perform security checks and ensure a safe environment

Skills

Customer service

Communication

Reliability

Organisational skills

Job description

The Wordsworth Inn in Grasmere, part of The Inn Collection Group, is seeking a Night Porter to help deliver a seamless guest experience during the night shift. You’ll greet guests, check them in and out, and assist across reception, bar, and phone inquiries while keeping public areas clean and welcoming.

You’ll be energetic, friendly and highly organised, with a positive attitude and strong communication. Join an award-winning hospitality group and benefit from a range of team perks and