Night Porter at Cambridge College Lodge: Service & Safety

St Edmund's College, University of Cambridge; Cambridge; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Daily food allowance

Free car parking

25 days + bank holidays

Discounts at restaurants & shops

Onsite gym

Death in service

LinkedIn Learning access

Disability Forum access

Job summary

St Edmund’s College in Cambridge is seeking a reliable Night Porter to join the Porters’ Lodge team. The role involves customer service, reception duties, security monitoring and responding to out-of-hours incidents during night shifts (22:30–07:00).

Permanent, full-time, the position operates on a 5-on/3-off rota with a salary of £28,618 per year plus a night-shift premium. The successful candidate will be calm under pressure, adept with IT, and committed to safeguarding the College community.

Qualifications

• Customer service or reception experience.
• Confidence handling security or site-safety tasks.
• Good IT skills and ability to use standard software.

Responsibilities

• Greeting visitors and acting as the first point of contact, both virtually and face-to-face.
• Delivering excellent customer service to students, guests and staff, including check-ins and access control.
• Responding to out-of-hours emergencies, including security incidents, fire alarms and first-aid situations.
• Contacting facilities support out of hours when required.
• Checking vehicle parking permissions, issuing notices and reporting as appropriate.
• Supporting College security by monitoring activity on site, conducting patrols and maintaining awareness of individuals on the premises.
• Challenging unknown persons where necessary to maintain a safe environment.
• Handling deliveries, sorting and franking post.
• Recording cash receipts and storing financial information securely.
• Supporting College events and assisting with start- and end-of-term procedures.

Skills

Customer service

Reception

Security

IT systems

Tools

Microsoft Word

Excel

Job description

St Edmund’s College in Cambridge is seeking a reliable Night Porter to join the Porters’ Lodge team. The role involves customer service, reception duties, security monitoring and responding to out-of-hours incidents during night shifts (22:30–07:00).

Permanent, full-time, the position operates on a 5-on/3-off rota with a salary of £28,618 per year plus a night-shift premium. The successful candidate will be calm under pressure, adept with IT, and committed to safeguarding the College community.