Night Porter

Harbour Hotels Group; St. Ives; On-site; GBP 18,000 - 22,000; Full time

Job summary

A prestigious hotel group is seeking a dedicated Night Porter to join their team. The role involves supporting guests and hotel management during night hours, focusing on exceptional service and operational efficiency. Ideal candidates will have hotel experience, a passion for hospitality, and a proactive attitude towards guest care.

Benefits

Excellent progression opportunities

Competitive salary

Hotel stay discounts

Access to benefits platform

Stylish uniform provided

Meals included while on duty

Qualifications

• Previous hotel night experience required.
• Passion for service excellence essential.

Responsibilities

• Support the Night Manager in guest care.
• Perform check-in and check-out processes.
• Ensure hotel operations run smoothly at night.

Skills

Front Office procedures

Customer service

Self-motivated

Tools

Opera

Job description

Who we are…
Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.

The role…
We have a superb opportunity for a Night Porter to join the team. As Night Porter you will be responsible for supporting the Night Manager in looking after the guests and the hotel throughout the night. You will need to have a sound knowledge of Front Office procedures ideally with experience of Opera and perform check in and check out processes. This position would suit someone with previous hotel night experience, who is self-motivated with a passion for service excellence.

What’s in it for you….
At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:
• Excellent progression opportunities within the Harbour Hotels Group
• Individual and bespoke career and progression pathways
• Competitive salary across all roles
• Unique on the job training and development with an opportunity for internal promotions within any of our properties.
• Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
• Access to an exciting benefits and discount platform
• Employee Assistance Program
• Stylish boutique uniform specially designed for Harbour Hotels
• Meals included whilst on duty

If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below.

Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.

We look forward to hearing from you!




Compensation: To be discussed