Night Porter

Hollybank Trustees Ltd; Portree; On-site; GBP 19,000 - 22,000; Full time

Benefits offered by this job

Company Pension

Free gym access (Skye)

Refer a friend bonus

Employee discounts

Friends & family hotel rates

Meals on shift

Employee Assistance Programme

Staff accommodation (subsidised)

Uniform

Job summary

Perle Hotels in Portree on the Isle of Skye is seeking a Night Porter to join our hotel team. You will staff the night shift, greeting guests and maintaining a quiet, secure environment throughout the night.

The position is permanent and part-time with a minimum of 16 hours per week, five days out of seven. Prior experience with Stayntouch and Lightspeed is a plus, but not essential, as we value a proactive, guest-centred approach.

Qualifications

• Guest-facing role requiring a professional, polite and helpful attitude.
• Ability to multitask and stay calm under pressure in a night-time setting.
• Experience with hotel systems is preferred but not required.

Responsibilities

• Be the first point of contact for guests during night shifts.
• Ensure guest satisfaction and a welcoming, safe environment on site.
• Handle basic front-d desk duties and incident response when needed.

Skills

Guest service

Problem solving

Self-motivation

Independent work

Tools

Stayntouch

Lightspeed

Job description

Our Bosville, Marmalade and Bracken Hide Hotels are hiring a Night Porter to join their teams in Portree, The Isle of Skye.This is a permanent contract, and you will be working a minimum of 16 hours per week, 5 days of out 7, from Monday to Sunday.

This is a guest-facing position; as a night porter, you will be the first point of contact for guests at the hotel, making it crucial to create a great impression. The night porter should be professional, polite, knowledgeable, self-motivated, and helpful, always ready to assist customers with a positive attitude, ensuring guest satisfaction. Multi-tasking and functioning under pressure are part of the daily routine. The Night Porter will often be the only person in the hotel, and as such must be comfortable working on their own.

We seek candidates who are passionate about guest service, possess problem-solving skills, and take pride in their work. Prior experience with Stayntouch and Lightspeed systems is preferred, but not required.

What’s in it for you?

• An hourly rate of £14.35 (+ £1.00 as a housing allowance if you do not require subsidised staff accommodation)
• Company Pension
• Free 24 hour access to Skye Gym
• Refer to a friend Bonus
• Employee Discounts
• Friends & family discounted hotel rates across the group
• Meals on shift
• Employee Assistance Programme
• Heavily Subsidised Staff Accommodation *Terms and Conditions Apply
• Uniform

Who are we?

Perle Hotels is a small luxury hotel group focussing on a modern hotel experience in Scotland. The hotels have all been lovingly restored and provide a haven of tranquillity in stunning Highland locations. Our hotels are designed to give the best amenities in interiors which reflect the surrounding countryside.