Night porter

The Midland Hotel; Plymouth; On-site; GBP 20,000 - 25,000; Full time

Job summary

The Midland Hotel recherche un Night Porter pour rejoindre une équipe dynamique. Ce rôle est essentiel pour garantir la satisfaction des invités, impliquant des responsabilités variées allant de la sécurité à l'assistance en cuisine. Les candidats idéaux doivent être communicants et attentifs aux détails, avec une passion pour l'hospitalité.

Benefits

Tarifs spéciaux sur les chambres d'hôtel

Reconnaissance des employés

Repas pendant le service

Programme de référence avec bonus

Formation continue et possibilités de progression

Accès à un plan de pension

Qualifications

• Capacité à assurer la sécurité et la sécurité des invités.
• Interactions régulières avec les invités au check-in/check-out.
• Responsabilité pour la mise en place du petit-déjeuner.

Responsibilities

• Soutenir le responsable de département pour assurer le bon fonctionnement de l'hôtel.
• Effectuer des vérifications régulières de sécurité.
• Assister le service de chambre.

Skills

Guest care

Teamwork

Attention to detail

Job description

Be Yourself – Be a Bold Team Player – Be Leonardo

As a Night Porter, you will be at the heart of the hotel operations, supporting your Head of Department to ensure smooth running. This busy role involves working as part of a vibrant team to maximize guest satisfaction through excellent guest care. You will interact with guests during check-in and check-out, and also contribute to their experience by assisting in the kitchen with room service orders.

Some of the perks our colleagues enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Company-wide recognition scheme with vouchers
• Meals on duty
• Talent referral scheme with bonuses
• Regular celebrations such as Thank You Week and annual Employee Awards
• Access to Pension Scheme, Life Assurance, and Wellbeing Support
• Ongoing training and clear progression paths

If you’re our ideal Night Porter, you will:

• Be yourself!
• Take responsibility for the safety and security of the hotel and guests, along with your team
• Conduct regular Fire Walks each night
• Ensure breakfast setup is visually appealing and detail-oriented

Why join us?

We value our colleagues as much as our guests. Joining the Leonardo community means your hard work is recognized. We support your development through our “GROWonline” learning portal, coaching, training, and webinars. With comprehensive support and clear career progression, you’ll be set for a successful future in Hospitality.

Our Story

With decades of hotelier expertise, we operate over 270 hotels in the UK and Europe, including more than 55 across the UK & Ireland. As one of the fastest-growing hotel groups, we have exciting expansion plans—there’s never been a better time to join us!