Night Porter

The Counting House, Cornhill; Greater London; On-site; GBP 11,000 - 15,000; Full time

Benefits offered by this job

Food & drink discount

Weekly tips paid

Healthcare plan

Wagestream access

My Fuller’s platform

Job summary

The Counting House is a grand old pub in London’s financial sector, seeking a Night Porter to welcome late guests and assist throughout the night. You will manage late check-ins and ensure smooth early check-outs, contributing to guests’ first and last impressions with a warm, engaging presence.

Join a team where guest comfort and service excellence matter every night. We reward a friendly, proactive attitude with on-the-job training, tips and career growth opportunities.

Qualifications

• Friendly and welcoming presence for late arriving guests
• Warm and engaging personality
• Ability to go above and beyond to make guests feel comfortable

Responsibilities

• Provide a friendly and welcoming presence for late arriving guests.
• Offer assistance and support to guests throughout the night.
• Manage late check-ins and early check-outs, contributing to guests' first and last impressions of the hotel.
• Maintain a warm, engaging demeanor to ensure guest comfort throughout the night.

Job description

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what's next? – define the essence of who we are.

The Counting House is a grand old pub in London's financial sector - expect big crowds of city professionals for post-work drinks in the week. At weekends, the pub is a popular venue for wedding celebrations.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24‑hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in a Night Porter:

• Provide a friendly and welcoming presence for late arriving guests.
• Offer assistance and support to guests throughout the night.
• Manage late check‑ins and early check‑outs, contributing to guests' first and last impressions of the hotel.
• A warm and engaging personality, going above and beyond to make guests feel comfortable.