Night Porter

The Midland Hotel; City of Edinburgh; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a vibrant team as a Night Porter at a forward-thinking hotel, where your contributions directly enhance guest satisfaction. This role is essential for ensuring smooth operations, from welcoming guests to assisting in kitchen duties. Enjoy a supportive environment that values your development and offers exciting perks, including special room rates and ongoing training. With a commitment to recognizing hard work and fostering career progression, this position is perfect for those passionate about hospitality and teamwork.

Benefits

Special rates on hotel rooms

Recognition scheme with vouchers

Meals on duty

Talent referral bonus

Team celebrations and awards events

Access to Pension Scheme

Life Assurance

Wellbeing Support

Ongoing training

Career progression paths

Qualifications

• Responsible for the safety and security of the hotel and guests.
• Conduct regular Fire Walks each night.

Responsibilities

• Interact with guests during check-in and check-out.
• Assist in the kitchen to prepare room service orders.

Skills

Customer Service

Attention to Detail

Team Collaboration

Job description

Be Yourself – Be a Bold Team Player – Be Leonardo

As a Night Porter, you’ll be at the heart of the hotel, supporting your Head of Department to ensure smooth operations. This busy role involves working as part of a vibrant team to maximize guest satisfaction through excellent guest care at all times. Your responsibilities include interacting with guests during check-in and check-out, and assisting in the kitchen to prepare room service orders.

Perks our colleagues enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Recognition scheme with vouchers for high street shops
• Meals on duty
• Talent referral bonus
• Team celebrations and awards events
• Access to Pension Scheme, Life Assurance, and Wellbeing Support
• Ongoing training and clear career progression paths

If you’re our ideal Night Porter, you will:

• Be authentic and responsible for the safety and security of the hotel and guests
• Conduct regular Fire Walks each night
• Pay attention to detail, such as setting out breakfast items attractively in the morning

Why join us?

We value our colleagues as much as our guests. Joining the Leonardo community means your hard work is recognized and rewarded. We support your development through our “GROWonline” learning portal, coaching, training, and wellness programs. With these resources, you can build a successful future in hospitality.

Our Story

With decades of hotel expertise, we operate over 270 hotels across the UK and Europe. We manage over 55 hotels in the UK & Ireland and are one of the fastest-growing hotel groups, with exciting expansion plans ahead. There’s never been a better time to join us!