NIGHT PORTER

Leonardo Hotels UK & Ireland | Formerly Jurys Inn; City of Edinburgh; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in hospitality is seeking a Night Porter to join their vibrant team. In this dynamic role, you'll ensure guest satisfaction through exceptional service while maintaining the safety and security of the hotel. You'll engage with guests during their stay and support kitchen operations. This position offers a unique opportunity to be part of a community that values hard work and dedication, with ongoing training and career development. Join a company that celebrates its employees and fosters a fun, friendly working environment, making every day a rewarding experience.

Benefits

Special rates on hotel rooms

Company-wide recognition scheme

Meals on duty

Talent referral scheme

Access to Company Pension Scheme

Life Assurance

Wellbeing Support

Ongoing job-related training

Qualifications

• Responsible for safety and security of the hotel and guests.
• Detail-oriented in setting up breakfast items.

Responsibilities

• Maximize guest satisfaction by delivering excellent care.
• Prepare room service orders and assist in the kitchen.

Skills

Guest Care

Attention to Detail

Teamwork

Safety Awareness

Education

High School Diploma

Job description

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Be Yourself – Be a Bold Team Player– Be Leonardo

As a Night Porter, you’ll be right in the heart of the hotel, so we want you to take pride in everything you’ll be doing to support your Head of Department and keep things running like clockwork. Take a deep breath because you’ll be stepping into a busy role! Whilst working as part of a vibrant team, you’ll be maximising guest satisfaction by delivering excellent guest care at all times. As well as interacting with guests at welcome and departure, you’ll also be shaping their experience by getting involved in the Kitchen to prepare room service orders.

Some Of The Perks Our Colleagues Enjoy Include

• Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
• Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
• Meals on duty
• Talent referral scheme: earn yourself a bonus for recommending a friend to join us
• We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
• The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression
  
  

If You’re Our Ideal Night Porter, You Will

• Be yourself!
• (Along with your other colleagues in the Night team), take responsibility for the safety and security of the hotel and our guests
• Carry out regular Fire Walks each night
• Be detail-oriented: you’ll be setting out ambient breakfast items in the morning, and it needs to look great!
  
  

Why come join us?

We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional! Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!

Our Story

Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us!

About Leonardo Royal Hotel Edinburgh

Whether you're visiting Edinburgh for the first or fiftieth time, it always helps to have a centrally-located hotel as you base for exploring the city, attending business events, and everything in between. At Leonardo Royal Hotel Edinburgh you’ll be able to relax at our stylish hotel, before walking to the capital's greatest sights and facilities including Edinburgh Castle, Holyrood Park and the International Conference Centre.

Where are we?

Leonardo Royal Hotel Edinburgh is located on Jeffrey Street in the city's Old Town, just off the famous Royal Mile. We're two minutes away from Waverley station on foot and five minutes from the bus station, so we're easy to find no matter how you're travelling to the Scottish capital.

About Leonardo Hotels

At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality.

Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels here in the UK & Ireland, and have come a long way since we opened our first hotel in Ireland back in 1993! With approximately 4,000 employees and multiple brands we are a dynamic, innovative and fast-growing company.

As an employer we put a big emphasis on career development and as a rule we recruit our operations team members for personality- it is all about how you interact with others and how you can demonstrate our values: Consistent, Friendly, Genuine, Positive and Willing

At Leonardo Hotels each and every team member is individually valued and respected for who you are. All careers within our hotels offer customer interaction, a great deal of variety, and a fun and friendly working environment. We strive to make all of our hotels great places to work, and get our teams involved in activities such as summer barbecues, Christmas parties, Thank You Week and birthday celebrations!

We also offer excellent employee benefits, including huge discounts on overnight stays at our hotels as well as performance-based rewards via our Leo Points system- these range from vouchers to a well-deserved day off!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitality

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