Night Operations Lead — Healthcare Soft FM

Compass Group UK; Wembley; On-site; GBP 34,000 - 36,000; Full time

Benefits offered by this job

Contributory pension scheme

Career Pathways programme

Digital GP access

Travel discounts

Cinema discounts

Wellness and fitness classes

Job summary

Compass Group UK is recruiting a Duty Manager for Northwick Park Hospital to lead night operations across soft FM services including cleaning, portering, and patient food delivery. You will manage a team, ensure safety and quality standards, and act as the key on-site contact for clinical staff such as bed managers and nurses.

You will have a background in healthcare or Soft FM management, strong communication skills, and a proactive approach to operations.

Qualifications

• Experience in healthcare or Soft FM management.
• Proven ability to lead, motivate, and develop teams.
• Strong health & safety knowledge.
• Excellent client-facing communication.

Responsibilities

• Manage and support a team.
• Oversee Soft FM services: cleaning, portering, and patient food delivery.
• Ensure operations meet safety and quality standards.
• Act as on-site contact for clinical teams.
• Lead night operations and drive service excellence.
• Collaborate with day management teams for seamless service.

Skills

People leadership

Healthcare/Soft FM

Team management

Communication

Health & Safety

Job description

Compass Group UK is recruiting a Duty Manager for Northwick Park Hospital to lead night operations across soft FM services including cleaning, portering, and patient food delivery. You will manage a team, ensure safety and quality standards, and act as the key on-site contact for clinical staff such as bed managers and nurses.

You will have a background in healthcare or Soft FM management, strong communication skills, and a proactive approach to operations.