Night Manager - New Hotel Opening

Sir Hotels; London; On-site; GBP 33,000 - 38,000; Full time

Job summary

A leading boutique hotel in London is seeking a dedicated Night Manager to oversee night operations and ensure high-quality guest service. This role includes team supervision and night audits. Enjoy benefits such as enhanced sick pay and extra days off.

Benefits

Bonus days off

Free fitness classes

Enhanced sick pay

Paid volunteer day

Qualifications

• Previous hotel experience, ideally in a senior or supervisory front office night role.
• Strong leadership skills.
• Knowledge of Opera Cloud or similar platform.

Responsibilities

• Act as Manager on Duty in the absence of the Front Office Manager.
• Support and coach the night team.
• Handle guest complaints and resolve issues.

Skills

Leadership

Guest Service

Attention to Detail

Job description

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Job Description

Salary: £33,000 per annum

Location: Sir Devonshire Square, City of London

Working Hours: 40 hours per week

Welcome to Sir Devonshire Square – a bold, beautiful boutique hotel just steps from Liverpool Street Station. We are the UK’s first hotel from Sircle Collection, the Dutch lifestyle brand known for turning up the charm in Europe’s coolest neighbourhoods.

We are now looking for a Night Manager to join our Front Office team who knows how to keep the night running smoothly - from guest service to team supervision and audits.

What You Can Look Forward To

???? Extra time for you – Take up to 3 bonus days off every year (your birthday, moving day, and flex day)

???? Mind & body perks – Free fitness classes and a supportive environment

???? Financial wellbeing – Enhanced sick pay, retail discounts, and great rates on stays across our hotels

Feel-good moments – Paid volunteer day and regular team socials

Room to grow – Brilliant learning opportunities and career pathways across the UK and Europe

Your Role as Night Manager

• Act as Manager on Duty in the absence of the Front Office Manager, leading the hotel operations during the overnight shift, focusing on guest service, safety, and smooth handovers
• Support and coach the night team (Night Supervisor, Night FO Agents), ensuring they feel confident and empowered
• Handle guest complaints and resolve issues calmly and efficiently
• Complete the night audit accurately and on time
• Help oversee team performance – from scheduling and training to recognising great work
  
  

What We Are Looking For

• Previous hotel experience, ideally in a senior or supervisory front office night role
• Strong leadership skills – you know how to guide, motivate, and support a team
• A guest-first approach with calm, clear communication
• Great attention to detail, especially with billing and audit procedures
• Knowledge of Opera Cloud or similar platform is a must
  
  

Not sure if your experience ticks every box? That is okay. If this role excites you and you are eager to learn, we would love to hear from you.

Our Hiring Journey

• Quick 15-minute call with People & Culture
• Meet our Front Office Manager
• If it feels like the right match, we will send you an offer
  
  

Ready to Make Nights Run Smoothly?

Apply now and help us create stays to remember.

We are proud to be an equal opportunities employer. If you need adjustments to the process, email us at [e-mail] – we are here to help.

Please note: You must have the right to work in the UK, as we are currently unable to sponsor visas.

Sir Hotels

Sir Hotels is a boutique hotel collection founded in Amsterdam in 2013 with Sir Albert. The collection has continued to grow with a second property in Amsterdam and further openings in Berlin, Barcelona and Prague - and now London. Sir Hotels caters to those who are looking for authentic stories and distinctive locations. Each hotel has stunning interior design, exceptional restaurants and bars and specialises in providing guests unique experiences on and off property.

sirhotels.com | @sirhotels

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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