Night Manager - Moxy

JR United Kingdom; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join the vibrant team as a Night Manager at Moxy Piccadilly Circus, ensuring an energetic atmosphere during the night. Lead the overnight operations, enrich guest experiences, and maintain safety standards while contributing to one of Europe's largest Moxy Hotels.

Benefits

Opportunity for growth in a vibrant environment.

Energetic work culture.

Qualifications

• Previous experience in hotel front office or night operations is essential.
• Strong leadership skills and a self-starter mentality.
• Experience with Opera PMS preferred.

Responsibilities

• Lead overnight hotel operations and supervise the night teams.
• Conduct nightly audits and ensure safety and guest satisfaction.
• Maximize room occupancy and handle guest concerns promptly.

Skills

Leadership

Decision Making

Communication

Guest Service

Tools

PMS Systems

Job description

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Night Manager - Moxy, london (city of london)

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Client:

Criterion Hospitality

Location:

london (city of london), United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

26.06.2025

Expiry Date:

10.08.2025

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Job Description:

At Moxy Piccadilly Circus, we do things differently. We are stylish, spirited and always on – just like the city we’re proud to be part of. Moxy is more than just a place to stay; it’s a vibe. Think of smart design, social spaces and a bold team who bring the energy 24/7.

We are looking for a confident and capable Night Manager to lead our overnight operations. You will ensure our guests get the same vibrant Moxy experience at midnight as they would do at midday. From managing check-ins to handling emergencies, you will be the go-to person.

What You Will Be Doing:

• Take charge of the hotel during the night hours, acting as the senior leader on duty.
• Deliver warm, professional and efficient service to late arrivals and night owls.
• Supervise the night teams.
• Conduct nightly audits, reconcile reports and ensure all systems are up to date.
• Respond swiftly to guest concerns and safety incidents with a calm and can-do attitude.
• Maintain a secure, welcoming and on-brand atmosphere through the night.
• Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities.
• Conduct Health and Safety Checks and Night Walks and maintain a good status awareness of all hotel areas.

What we are looking for:

• Previous experience in hotel front office or night operations (supervisory experience essential).
• A self-starter with strong decision making and leadership skills.
• Warm, engaging communication and guest service mindset.
• Experience with PMS systems (Opera experience preferred).
• Reliable, flexible and able to work nights and weekends.

Why Join Us?

• Opportunity to be part of Europe’s largest Moxy Hotel in London’s most vibrant locations.
• Fun, energetic work culture with real opportunities to grow.

If you're a proactive, adaptable, and results-driven leader, we’d love to hear from you!