Night Manager: Hotel Overnight Lead & Guest Service

De Vere Beaumont Estate; Windsor; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Meals on duty

Annual 2-night stay with dinner

£50 overnight stays for colleagues

Birthday day off

31 days holiday (33 with years)”

Life Assurance

Job summary

De Vere Beaumont Estate in Old Windsor is seeking a Night Manager to oversee overnight operations, ensuring safety and high service standards for guests and staff. The role runs 10:30 pm–7:00 am, five nights weekly, with audits, security checks, and coordination with events teams during weddings.

You will lead a small nights team, handle guest issues, and maintain continuity with the daytime shift. Excellent knowledge of Health & Safety, COSHH, and manual handling is expected.

Qualifications

• Experience with hotel night-shift operations and audits.
• Ability to manage guest needs and maintain high service standards.
• Good knowledge of Health & Safety, COSHH and manual handling regulations.

Responsibilities

• Oversee hotel operations between 10:30 pm and 7:00 am, 5 nights a week.
• Complete the night audit and ensure housekeeping night schedules meet standards.
• Conduct venue walkarounds to ensure security and safety.
• Coordinate with the nights team and events team during weddings/events.
• Respond to issues arising during the night.

Skills

Night management

Customer service

Health & safety knowledge

Security awareness

Job description

De Vere Beaumont Estate in Old Windsor is seeking a Night Manager to oversee overnight operations, ensuring safety and high service standards for guests and staff. The role runs 10:30 pm–7:00 am, five nights weekly, with audits, security checks, and coordination with events teams during weddings.

You will lead a small nights team, handle guest issues, and maintain continuity with the daytime shift. Excellent knowledge of Health & Safety, COSHH, and manual handling is expected.