Night Manager

Threadneedles Hotel; City of Edinburgh; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Service Charge

Referral Bonus

Generous Holiday Allowance

Learning & Development

Job summary

The Glasshouse Autograph Collection in Edinburgh is seeking a proactive Night Manager to oversee the night-time operations, ensuring a flawless guest experience through strong communication and attention to detail.

You will lead the front office team, build on your prior hotel leadership experience, and utilise Opera knowledge to maintain service standards. This role offers a warm Scottish welcome and opportunities for development within YTL Hotels.

Qualifications

• Successful candidates will have previous hotel experience working in a senior front office role with sound knowledge of Opera.

Responsibilities

• Oversee the night-time operation of the hotel to ensure a smooth and memorable guest experience.
• Lead and coordinate the front office team during night shifts, maintaining high standards of service and communication.

Job description

The Role of a Night Manager

Leading from the front, the Night Manager is a critical role for the hotel where you will manage the smooth-running of the night-time operation to ensure all our guests have a unique and enjoyable experience.

Our guests will be your priority, you will be a strong communicator, with a great eye for detail and organisation skills. You will be responsible and trustworthy. You will have fun with our guests and enjoy being part of the front office team.

Successful candidates will have previous hotel experience working in a senior front office role with sound knowledge of Opera.

The Glasshouse Autograph Collection,

is a luxurious boutique hotel nestled in the heart of Edinburgh. This 77-bedroom property seamlessly blends historic charm with modern elegance. Originally founded as Lady Glenorchy's Church in 1846, the building's stunning gothic façade has been preserved, adding a unique historical touch to the hotel's contemporary design.

Our Culture

At The Glasshouse, we pride ourselves on delivering exceptional service with a warm Scottish welcome. Our team is dedicated to creating memorable experiences for our guests, whether they're enjoying a dram from our extensive whisky collection in The Snug or taking in the breathtaking views from our rooftop garden. We value authenticity, attention to detail, and a passion for hospitality. Our culture is built on teamwork, respect, and a commitment to excellence.

Join Our Team and Enjoy These Amazing Benefits!

• Service Charge: Benefit from a share of the service charge, boosting your earnings.
• Incentive Payments: Earn additional payments for exceptional service, recognizing your outstanding contributions.
• Referral Bonus: Earn a £500 referral fee when you recommend someone to work with us.
• Generous Holiday Allowance increase with length of service: Start with 5.6 weeks, increasing by one week with 5 years' service (including bank holidays).
• Recognition Programs: We celebrate positive contributions that align with our company values.
• Career Investment: Grow with our Hospitality Apprentice programs and progression plans.
• Learning and Development: Access our Digital Learning platform and various courses to enhance your knowledge and skills.
• Financial Wellbeing: Enjoy lifestyle savings and discounts from over 1,200 retailers.
• Health and Wellbeing: Benefit from our interactive health and wellbeing platform and Employee Assistance Program.
• Healthcare Package: Take advantage of our Health Care cash plan benefits, including 24-hour access to a GP.
• Future Planning: Secure your future with our Pension scheme.
• Enjoy discounted room nights worldwide: through Marriott's Explorer program for yourself, family and friends
• Exclusive YTL Perks: Receive complimentary passes to the Thermae Bath Spa.

About YTL Hotels

YTL Hotels is a renowned hospitality brand committed to creating unique and memorable experiences for guests around the world. With a diverse portfolio of luxury hotels, resorts, and bespoke properties, YTL Hotels offers unparalleled service and exceptional accommodations.

Our Philosophy

At YTL Hotels, our brand promise of "Treasured Places, Treasured Moments" reflects our dedication to providing guests with unforgettable experiences. We believe in transcending traditional notions of luxury by focusing on creating meaningful and enriching journeys for our guests.

Only those eligible to work in the UK will be considered for the above position.