Night Front Desk & Guest Experience Lead

Travelodge Hotels (UK); Willerby; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Room or dining discount

Friends & family discount

Pension scheme 8% (employer 3%)

Retail & Vodafone discounts

Aspire Programme

Team member incentive schemes

Work anniversary voucher

Job summary

Travelodge Hotels (UK) is seeking a Night Reception team member in Willerby to welcome guests, check them in, and help set up the hotel for the next day. You will walk the corridors, handle occasional noise issues, and assist with early morning preparations.

There are opportunities to advance through our Aspire Programme and to earn additional incentives through team schemes; perks include discounts and vouchers as part of a supportive rewards culture.

Qualifications

• Welcoming guests and checking them in.
• Setting up the hotel for the next day, including breakfast prep.

Responsibilities

• Greet guests, manage check-ins/outs and provide friendly service.
• Prepare housekeeping trolleys and assist with breakfast setup, serving behind the bar when needed.

Job description

Travelodge Hotels (UK) is seeking a Night Reception team member in Willerby to welcome guests, check them in, and help set up the hotel for the next day. You will walk the corridors, handle occasional noise issues, and assist with early morning preparations.

There are opportunities to advance through our Aspire Programme and to earn additional incentives through team schemes; perks include discounts and vouchers as part of a supportive rewards culture.