Night Front Desk & Guest Experience Coordinator

Travelodge Hotels (UK); Leeds; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

50% room & F&B discount

Friends & family discount

Travel voucher on anniversary

Pension 8% (employer 3%)

Retail & mobile discounts

Aspire Programme

Team member incentives

Job summary

Travelodge Hotels (UK) is seeking a friendly Night Reception team member to welcome guests and check them in, ensuring a smooth, warm first impression.

You'll walk the corridors, respond to noise issues and evictions, and prepare the hotel for the next day by stocking trolleys, setting up breakfast service, and occasionally serving behind the bar. Reliability and hospitality are essential.

Responsibilities

• Welcoming guests and checking them in, ensuring a smooth, friendly check-in experience.
• Walks the corridors to monitor the hotel and address issues such as noise complaints and evictions.
• Prepare the hotel for the next day by arranging housekeeping trolleys, setting up for breakfast, and occasionally serving behind the bar.

Job description

Travelodge Hotels (UK) is seeking a friendly Night Reception team member to welcome guests and check them in, ensuring a smooth, warm first impression.

You'll walk the corridors, respond to noise issues and evictions, and prepare the hotel for the next day by stocking trolleys, setting up breakfast service, and occasionally serving behind the bar. Reliability and hospitality are essential.