Night Front Desk & Audit Specialist

06 Nights; Knuzden Brook; On-site; GBP 60,000 - 80,000; Full time

Job summary

A stylish hotel in Knuzden Brook is seeking a night receptionist to provide exceptional customer service and support guests during overnight hours. Responsibilities include checking guests in and out, conducting night audits, and maintaining communication with other departments. Candidates should have a professional demeanor and be comfortable using front-office systems. The role offers competitive pay and numerous benefits, including discounts and development opportunities.

Benefits

Competitive pay

Discounted stays

Career development opportunities

Free employee assistance programme

Additional annual leave

Service bonus for longevity

Uniform provided

Qualifications

• Enthusiastic and personable team player.
• Presentable and professional demeanor.
• Comfortable using front-office systems.
• Night shift availability and lifestyle suitability.

Responsibilities

• Provide a warm and friendly welcome at reception.
• Check guests in and out using the front-office system.
• Complete night audit checklist and perform security observations.
• Maintain communication with daytime teams and food & beverage departments.

Skills

Customer service

Communication skills

Team player

Front-office system proficiency

Job description

A stylish hotel in Knuzden Brook is seeking a night receptionist to provide exceptional customer service and support guests during overnight hours. Responsibilities include checking guests in and out, conducting night audits, and maintaining communication with other departments. Candidates should have a professional demeanor and be comfortable using front-office systems. The role offers competitive pay and numerous benefits, including discounts and development opportunities.