Night Estate Concierge & Security Lead

CIH International Housing Group; Greater London; On-site; GBP 29,000 - 32,000; Full time

Benefits offered by this job

Pension scheme

Employee assistance

Referral scheme

Team uniform

Training opportunities

Discounts

Job summary

Rendall & Rittner is seeking a Night Estate Officer to provide overnight security and resident support at a gated riverside community. You will monitor CCTV, manage access, respond to incidents, and coordinate with day teams to ensure a seamless morning handover.

Working 4 on 4 off night shifts from 19:00 to 07:00, you will maintain detailed logs and uphold high service standards in a high-end environment with parking, gym and landscaped grounds.

Qualifications

• Previous concierge, security, front-of-house or customer service experience.
• Knowledge of CCTV systems, access control and incident reporting.
• Experience in residential or hotel environments with high service standards.
• Confidence working night shifts and managing building emergencies.

Responsibilities

• Monitoring CCTV, managing access and conducting regular patrols of the building and grounds.
• Welcoming residents and guests, answering queries and offering practical assistance.
• Logging incidents, defects and maintenance issues, and escalating appropriately.
• Coordinating night-time contractors, deliveries and key handling with clear documentation.
• Performing spot checks on facilities and plant rooms, ensuring safety and compliance.
• Preparing detailed handovers for the morning team and updating operational logs.

Skills

CCTV surveillance

Access control

Incident reporting

Night shift

Job description

Rendall & Rittner is seeking a Night Estate Officer to provide overnight security and resident support at a gated riverside community. You will monitor CCTV, manage access, respond to incidents, and coordinate with day teams to ensure a seamless morning handover.

Working 4 on 4 off night shifts from 19:00 to 07:00, you will maintain detailed logs and uphold high service standards in a high-end environment with parking, gym and landscaped grounds.